Junior Sales Executive – APAC

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Oversee designated customer accounts and create account strategies to enhance revenue growth and ensure customer satisfaction.

• Actively engage with customers through regular interactions and on-site visits to foster relationships and comprehend their business drivers and challenges.

• Establish and nurture connections with current clients by communicating strategic initiatives and providing status updates.

• Identify and pursue opportunities within existing accounts, including service engagements, upselling, renewals, and optimizing contracts.

• Evaluate clients' business needs and challenges to formulate account strategies and recommend solutions.

• Collaborate with various functions to manage customer opportunities, encompassing services, upselling, renewals, and compliance requirements.

• Ensure precise account and forecasting data is maintained in CRM systems.

• Coordinate internal resources to provide customers with sales, marketing, and proposal materials.

• Cultivate and sustain relationships with industry and professional organizations.

• Keep informed about industry trends, competitors, and the company's products and services.

• Participate in training programs as directed by management.

• Integrate AI into daily tasks to enhance productivity, minimize manual efforts, verify information against reliable sources, improve processes, and convert data-driven insights into better business outcomes.

• Report to Regional Managing Directors within the Sales organization.

• Promote revenue growth, achieve assigned revenue targets, and ensure long-term client retention.

⛳️ Requirements

• Proven ability to generate pipeline with a history of surpassing targets.

• Experience with Finastra products is preferred.

• Familiarity with CRM tools is preferred.

• B2B Sales and/or Account Management experience is advantageous.

• Ability to establish and expand relationships.

• Strong persistence and follow-up abilities.

• Self-driven with the capacity to work independently, take ownership and accountability, while motivating individuals and global teams to advance pipeline progression towards closure.

• Ability to engage and demonstrate presence with stakeholders at all levels, challenge, negotiate, influence, and persuade.

• Organizational skills with the ability to prioritize, multitask, and exhibit adaptability.

• Exceptional written, verbal, and interpersonal communication skills.

• Strong time management, organizational, and decision-making abilities.

• High attention to detail.

• Proficient in Microsoft Office.

• In-depth knowledge of the internal operations of financial institutions.

• Bachelor's degree in business or equivalent experience.

• Proficiency in Mandarin or Cantonese is a plus.

🏝️ Benefits

• Unlimited vacation, in accordance with local regulations and business priorities.

• Hybrid working arrangements.

• Paid time off for voting, bereavement, and sick leave.

• Confidential one-on-one support through the Employee Assistance Program.

• Wellbeing Champions and Gather Groups.

• Monthly wellbeing events and initiatives.

• Medical, life, and disability insurance.

• Retirement plans, lifestyle, and other benefits.

• Paid time off for volunteering.

• Donation-matching opportunities.

• Inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra.

• Online learning and accredited courses via the Skills & Career Navigator tool.

• Global recognition program, Finastra Celebrates.

• Regular employee surveys.