Junior Relationship Analyst – Tourism

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Drive strategic enhancements and validations within commercial systems to ensure they align with business regulations and optimize operational efficiency.

• Perform functional system testing to validate configurations, ensuring both technical and behavioral adherence to commercial standards.

• Assist in the creation and maintenance of products within the system, guaranteeing a competitive, appealing, and well-organized portfolio.

• Develop and organize product briefs that document essential information, commercial regulations, and unique selling points.

• Plan, oversee, and approve marketing campaigns and initiatives aimed at boosting the tour operator's visibility, attracting the ideal audience, and generating qualified leads.

• Contribute to the formulation of results-driven sales strategies to enhance commercial outreach.

• Produce spreadsheets, reports, dashboards, and executive presentations for analysis and informed decision-making.

• Examine sales and related data to identify trends, consumption patterns, and areas for improvement.

• Track campaign, portfolio, and sales performance metrics, recommending necessary adjustments.

• Oversee financial indicators associated with supplier contracts, aiding management in decision-making while ensuring agility, compliance, and control in financial processes.

• Manage administrative aspects related to suppliers, ensuring proper workflows and adherence to deadlines.

⛳️ Requirements

• Bachelor’s degree in Tourism, Hospitality, Business Administration, Sales Management, or a related discipline.

• Experience in operating, querying, configuring, and interpreting booking information, rules, and availability in Infotera, Omnibees, GDS, and NDC systems.

• Proficient in creating basic reports, conducting exploratory analyses, and monitoring key performance indicators.

• Skilled in using formulas, pivot tables, dashboards, and conducting comparative analyses.

• Familiarity with contact logging, lead management, and operational analysis in Omni CRM and RD Station.

• Ability to read and communicate technical English and/or Spanish with suppliers and utilize systems as required.

• Understanding of market structure, suppliers, trends, products, and commercial practices.

• Capability to manage interactions with partners and internal teams, enhancing business relationships while maintaining clear and effective communication.

🏝️ Benefits

• Attendance Bonus: Three additional days off per year.

• Education Assistance: 50% reimbursement for courses focused on your professional development, available after one year with the company.

• Home Office Allowance: Monthly payment to assist with remote work expenses.

• Childcare Assistance for children under six years of age.

• Christmas Basket: Special year-end bonus.

• Health Insurance with nationwide coverage and co-payment.

• Dental Insurance.

• Private Pension Plan with company contributions.

• Life Insurance.

• TRIB PASS – Leisure and Tourism Platform: 50% subsidy of the monthly fee.

• Food/Meal Allowance (Caju Card), provided for each day worked.