Junior Operations Assistant

This is a fully remote position, open to applicants in Ecuador, +4 more countries.

📋 Description

• Adhere to established processes and SOPs to ensure daily operational tasks are completed accurately and punctually.

• Conduct data entry and maintain well-organized, current records.

• Upload, label, and structure files in Google Drive in accordance with predefined folder systems.

• Manage routine email correspondence with clients and vendors using predefined templates and guidelines.

• Support basic internal reporting by gathering and formatting data as instructed.

• Undertake other similar or related responsibilities.

⛳️ Requirements

• Proficiency in English (C1/C2) and Spanish.

• 1 to 2 years of experience in operations, administrative support, or a related field.

• Ability to work independently with minimal supervision while managing multiple priorities simultaneously.

• Capability to make light decisions and adapt to workflows that may be partially documented or evolving.

• Familiarity with Asana, Notion, Trello, or other similar project management tools is advantageous.

• Skilled in Google Workspace and Microsoft Office applications.

• Strong communication and problem-solving abilities.

• A quiet home office environment, stable internet connection (≥ 10 Mbps down / 2 Mbps up), and a backup connection.

• Bachelor's or Associate's degree is preferred.

🏝️ Benefits

• Competitive hourly rate ranging from USD $696 to $1,044/month, based on experience.

• Annual salary increases.

• Discretionary bonuses from clients (80% of clients provide year-end bonuses).

• 7 U.S. federal holidays plus 4 paid PTO days.

• Monthly medical insurance stipend available after meeting eligibility criteria.

• Bonuses for birthdays and anniversaries, along with a gym/wellness allowance.

• Access to unlimited online fitness classes, company events, and Christmas celebrations.