Junior Operations Analyst – Generalist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Execute and assist in the implementation of operational processes, projects, and enhancements.

• Design, set up, and modify workflows, lists, tasks, subtasks, checklists, forms, fields, and statuses in ClickUp and/or other platforms.

• Aid in transforming diagnoses and requirements into actionable execution plans.

• Maintain up-to-date records of tasks, responsible parties, deadlines, dependencies, and evidence.

• Document processes, routines, business guidelines, and operational instructions.

• Assist in the creation of flowcharts and implementation resources.

• Organize information gathered from meetings, transcripts, forms, and diagnostics.

• Monitor outstanding tasks and alert the Internal Product Owner to any risks or obstacles.

• Aid in the testing of processes, forms, automations, and configurations.

• Document test outcomes, identified issues, and necessary modifications.

• Prepare materials for team validation.

• Facilitate communication, implementation, and acceptance of changes.

• Organize deliverables and project evidence for the department.

• Implement minor operational enhancements under supervision.

• Identify inconsistencies, duplicates, and opportunities for simplification.

• Ensure documentation accurately reflects the processes utilized by operations.

⛳️ Requirements

• Experience with or familiarity with ClickUp, Monday, Asana, Trello, or similar tools.

• Basic understanding of process or project management.

• Capability to create and structure tasks, checklists, forms, and workflows.

• Basic proficiency in spreadsheet applications.

• Excellent written communication and process documentation abilities.

• Quick learning aptitude for digital tools.

• Skill in organizing information from diverse sources.

• Basic knowledge of flowcharts is advantageous.

• Familiarity with simple automations, no-code tools, and integrations is beneficial.

• Experience in startups, operations, process implementation, or project support is a plus.

• Strong organizational skills and attention to detail.

• Hands-on, proactive, and execution-focused approach.

• Curiosity to grasp the rationale behind tasks rather than merely executing them.

• Accountability for maintaining records, meeting deadlines, and managing internal information.

• Ability to juggle multiple activities while retaining contextual awareness.

• Strong communication skills and comfort collaborating with various teams.

• Autonomy to act within established guidelines and criteria.

• Willingness to learn, accept feedback, and grow progressively.

• Capability to identify outstanding tasks, inconsistencies, and risks.

• Flexibility to thrive in a dynamic environment while maintaining discipline and organization.

• Bachelor’s degree or associate degree/technical qualification.

• Proficiency in Portuguese.

🏝️ Benefits

• Cost allowance.

• Flexible working hours.

• Day off.

• Wellness platform.