Junior Linguistic Services Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Deliver linguistic services to the production team, partners, and customers.

• Assist the direct manager in the ongoing and proactive development, design, and execution of quality management methodologies.

• Oversee specialized linguistic services, including quality reporting and monitoring, vendor training, and the development and maintenance of language assets.

• Execute assigned linguistic service tasks, ensuring compliance with linguistic guidelines and proactive quality management across designated languages.

• Conduct root cause analysis and implement corrective and preventive measures.

• Provide training to translators and various linguistic stakeholders.

• Collaborate with colleagues worldwide to apply, define, and implement language quality management processes.

• Ensure that deliverables meet client expectations.

⛳️ Requirements

• A degree in linguistics or equivalent professional experience is required.

• At least 2 years of professional experience, preferably in a customer/client-facing position or as a translator/editor.

• Exceptional command of both spoken and written English.

• Native proficiency in at least one additional language besides English.

• Proficient in using Microsoft Office applications, including Word, Excel, and PowerPoint.

• Familiarity with CAT tools such as Trados and Phrase.

• Strong skills in coordination and communication.

• Capability to thrive in a fast-paced work environment.

• High aptitude for multitasking and prioritization.

• Excellent problem-solving abilities.

• Strong attention to detail and an analytical mindset.

• Ability to adhere to complex and detailed instructions.

• Focus on quality and service delivery.

• Experience with LLMs / LLMPE is a plus.

🏝️ Benefits

• Commitment to equal employment opportunity and non-discrimination.

• A work environment that is free from discrimination and harassment.

• Opportunities for career advancement and personal development.

• A culture that promotes inclusivity and diversity in the workplace.