Junior Fleet Coordinator, Automotive Technology – Vehicle Management

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage and coordinate breakdown, maintenance, and repair cases independently during ongoing subscription operations.

• Collaborate closely with external damage-management and billing service providers to expedite repair approvals.

• Oversee the active fleet to ensure vehicles are restored to service promptly following technical failures.

• Address complex technical inquiries from workshops and customers.

• Deliver transparent, proactive, and customer-centric communication.

• Enhance fleet operations processes, aiming for simplicity, clarity, and increased digitization.

• Contribute to maintaining an outstanding customer experience amidst significant fleet growth.

⛳️ Requirements

• Successfully completed vocational training in the automotive sector, such as automotive mechatronics technician, automotive salesperson, bodywork specialist, or a similar qualification.

• Proven experience in service assistance or workshop service consulting, involving direct interaction with customers and workshops.

• Strong knowledge of damage assessment, repair approvals, and troubleshooting technical issues.

• Excellent business-fluent German language skills at C1/C2 level.

• Proficient in English, with at least B1 level, for effective communication within an international team.

• Nice to have: initial practical experience with modern ticketing systems like Zendesk or Salesforce, or digital fleet management tools.

• Nice to have: experience working in a dynamic, agile environment or within a growing mobility or technology scale-up.

🏝️ Benefits

• Virtual Stock Option Program (VSOP).

• €1,500 annual professional development budget for training and seminars.

• Monthly childcare subsidy.

• Exclusive access to daycare places in Munich.

• Flexible arrangements to promote work-life balance.

• Company-subsidized occupational pension with a 66% employer contribution.

• 25% employee discount on FINN car subscriptions.

• Bicycle leasing option.

• Subsidized EGYM Wellpass membership for fitness and sports.

• Professional mental health support.

• Barista coffee, matcha, and fresh fruit available at the Munich headquarters.

• Daily lunch subsidy.

• Regular team and company events.