Junior Data Analyst, Client Onboarding Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Gather and verify carrier and provider data, account numbers, and portal access prior to client account launch.

• Monitor invoice conversion, credential logging, and mail redirection processes.

• Set up allocation, audit, and reconciliation rules, along with financial periods and accruals.

• Collaborate with the Invoice Team on invoice uploads, audits, reconciliations, and data validation.

• Analyze and assist in presenting optimization outcomes.

• Aid in fulfillment and catalog configuration tasks.

• Prepare letters of authorization and manage signature coordination between involved parties.

• Engage in discussions regarding implementation and service deployment across ServiceDesk, logistics, and third-party services.

• Take part in customer User Acceptance Testing (UAT) and go-live readiness confirmation.

• Document team procedures and processes.

• Collaborate with the Client Onboarding Manager on data and systems tasks utilizing spreadsheets, portals, and ServiceNow.

⛳️ Requirements

• Bachelor’s Degree in a relevant field or equivalent professional experience.

• Proficient spoken and written English skills.

• Experience with ServiceNow is advantageous.

• Exceptional attention to detail and commitment to meeting deadlines.

• Strong verbal and written communication abilities for effective inter-team coordination.

• A problem-solving attitude when data does not align seamlessly.

• Must be a registered Private Entrepreneur in Ukraine.

• Working hours are Monday to Friday, from 11:00 AM to 8:00 PM Kyiv Time.

• Ability to sit for extended periods while working at a desk and on a computer.

• Candidates will undergo a background check.

• Must comply with brightfin’s Information Security and Privacy policies and procedures.

🏝️ Benefits

• Medical insurance provided after successful completion of the probationary period.

• Equipment provided to ensure a comfortable work-from-home environment.

• Full FOP administration — the employer will handle administrative tasks related to the business entity.

• Unlimited paid time off — coordinated with the team.

• Annual salary review based on performance evaluation results.

• Parental leave benefits.

• A comfortable remote working setup.