IT Training Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the planning, coordination, execution, and continuous enhancement of learning initiatives that facilitate RWS’ transition from on-premises infrastructure to Cloud-based platforms.

• Organize and schedule Cloud-related training across various workstreams, technologies, and stakeholder groups.

• Evaluate training requirements and validate learning proposals against business and programme needs.

• Supervise the delivery of training by third-party training providers.

• Track learner participation, completion, and adoption metrics, actively promoting engagement and training completion.

• Assess training effectiveness through feedback and completion rates, implementing ongoing improvements.

• Relay training plans, progress, risks, outcomes, and key metrics to programme stakeholders and leadership teams.

• Ensure that learning content is well-maintained, accessible, and effectively managed through the organization's learning platform.

• Create a sustainable long-term learning strategy for business-as-usual operations.

⛳️ Requirements

• Demonstrated experience in delivering Learning & Development, training, or capability-building programmes within complex organizational or technology transformation settings.

• Strong grasp of learning design, training delivery, learner engagement, and training evaluation methodologies.

• Proven ability to manage multiple priorities, schedules, and stakeholders within large-scale programmes.

• Exceptional stakeholder management and communication skills, capable of engaging both technical and non-technical audiences.

• Experience in managing external vendors and training providers, including performance and contract oversight.

• Strong analytical abilities with experience in tracking, interpreting, and reporting on learning metrics and outcomes.

• Familiarity with Cloud technologies and platforms, especially AWS and/or Google Cloud (desirable).

• Experience in supporting digital transformation, technology adoption, or organizational change initiatives (desirable).

• Project management certification such as PRINCE2, APM, or an equivalent qualification (desirable).

🏝️ Benefits

• Equal employment opportunity and an inclusive, discrimination-free work environment.

• Opportunities for personal growth and career advancement.

• Work supporting global operations and teams.