Instructional Designer – Train-the-Trainer Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Conduct analyses to determine training needs and collaborate with subject matter experts to identify target audiences, performance gaps, learning requirements, and desired outcomes.

• Simplify complex technical information into clear, actionable, and measurable learning objectives.

• Transform knowledge from subject matter experts, standard operating procedures, technical documents, migrations, upgrades, and lessons learned into organized learning products.

• Create and develop instructor-led courses, virtual classes, eLearning modules, labs, simulations, exercises, demonstrations, job aids, reference guides, and microlearning content.

• Design train-the-trainer programs for instructors, coaches, and technical subject matter experts.

• Produce course outlines, design documents, storyboards, instructor guides, learner guides, presentation materials, facilitator notes, lab instructions, and assessment plans.

• Develop knowledge checks, quizzes, scenario-based exercises, practical demonstrations, performance tasks, and proficiency assessments.

• Design assessments to evaluate learners' ability to perform required technical tasks.

• Adapt training content and delivery methods to align with systems, technologies, user roles, proficiency levels, and operational needs.

• Implement adult-learning principles and instructional-design methodologies throughout analysis, design, development, implementation, and evaluation phases.

• Create accessible training content and ensure materials are accurate, current, technically validated, clearly articulated, and consistently formatted.

• Manage technical reviews and validation processes with subject matter experts, system owners, instructors, quality personnel, and government stakeholders.

• Integrate reviewer feedback, testing outcomes, learner insights, and lessons learned into updated course materials.

• Deliver training through various formats, including virtual sessions, classroom settings, side-by-side instruction, pair programming, workshops, labs, and blended-learning environments.

• Facilitate hands-on exercises, discussions, demonstrations, coaching sessions, and learner assessments.

• Observe and assess instructors or subject matter experts during practice deliveries, providing constructive feedback.

• Assist with pilot sessions, course testing, release-readiness training, and post-deployment learning activities.

• Align training materials with system updates, migrations, upgrades, modernization efforts, operational priorities, and workforce learning paths.

• Coordinate course schedules, learner communications, enrollment details, prerequisites, technical access, training environments, and supporting materials.

• Maintain course documentation, version histories, review records, source materials, accessibility documentation, assessments, and proof of completion.

• Monitor participation, completion rates, assessment results, learner feedback, proficiency outcomes, and proposed improvement actions.

• Assess training effectiveness and suggest enhancements to content, delivery methods, exercises, assessments, and supporting resources.

• Facilitate technical knowledge transfer during transition-in and transition-out processes.

• Safeguard sensitive government, program, personnel, training, and technical information.

⛳️ Requirements

• Active Secret clearance or higher.

• Bachelor’s degree in Instructional Design, Educational Technology, Adult Education, Information Technology, or a related field.

• At least 5 years of relevant professional experience.

• Current ITIL certification.

• Background in instructional design, technical training, curriculum development, train-the-trainer programs, technical writing, or adult education.

• Experience supporting Department of Defense, federal civilian, or other government programs.

• Proficiency in designing technical training for infrastructure, cloud, networking, cybersecurity, software, data, ITSM, or enterprise systems.

• Experience collaborating with technical subject matter experts to extract, organize, validate, and communicate complex knowledge.

• Proven track record in converting standard operating procedures, technical documents, system releases, migrations, and lessons learned into training materials.

• Experience in developing instructor-led training, virtual instructor-led training, eLearning, labs, simulations, job aids, microlearning, and assessments.

• Skilled in creating train-the-trainer curricula and preparing instructors or subject matter experts to deliver courses.

• Familiarity with instructional-design methodologies such as ADDIE, SAM, Bloom’s Taxonomy, backward design, and adult-learning theory.

• Experience in developing performance-based assessments, scenario-based exercises, practical demonstrations, rubrics, and proficiency measures.

• Proficient in facilitating virtual and classroom sessions, technical labs, workshops, pair-programming activities, or guided exercises.

• Knowledge of Section 508 and Web Content Accessibility Guidelines as they apply to electronic training content.

• Experience in creating accessible documents, presentations, multimedia, eLearning, and learner resources.

• Proficient with Articulate Storyline or Rise, Adobe Captivate, Camtasia, Microsoft 365, or similar content-authoring tools.

• Familiarity with learning management systems and SCORM, xAPI, or equivalent learning content standards.

• Experience using virtual training platforms, collaboration tools, lab environments, and knowledge repositories.

• Understanding of ITIL Version 5 or ITIL 4 practices and enterprise IT service management environments.

• Certifications such as Certified Professional in Talent Development, Certified Professional in Training Management, Microsoft Certified Trainer, CompTIA CTT+, or other comparable instructional-design or training certifications.

• Strong skills in instructional design, technical writing, editing, facilitation, and presentation.

• Excellent written and verbal communication abilities.

• Strong organizational, documentation, version control, and time management skills.

• Exceptional attention to detail and commitment to instructional accuracy, accessibility, usability, and quality.

• Ability to convey complex technical concepts clearly to learners with diverse roles and proficiency levels.

• Capacity to manage multiple course development projects, reviews, delivery schedules, and stakeholder priorities.

• Ability to work independently while demonstrating accountability, discretion, and consistent follow-through.

🏝️ Benefits

• Regular full-time employment.

• Opportunity to work remotely.

• Engage in USMEPCOM ENLIST government IT training programs.