IT – Systems Administrator

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Oversee the IT onboarding and offboarding processes for employees, ensuring that accounts, permissions, equipment, and access are correctly provisioned and revoked.

• Manage internal systems and SaaS platforms, including Google Workspace, Microsoft 365, Slack, GitHub, and other business applications.

• Administer user identities, permissions, and security measures, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), password management, and routine access audits.

• Supervise company devices and IT assets, managing hardware provisioning, inventory tracking, and endpoint management through Mobile Device Management (MDM) solutions.

• Provide daily IT support, resolve technical issues, and ensure employees have access to necessary tools.

• Maintain internal IT policies, documentation, and processes to ensure consistent and secure operations.

• Assist in meeting security and compliance standards, including SOC 2, collaborating with Engineering and Security teams.

• Identify opportunities to automate and enhance IT workflows, particularly in onboarding, account provisioning, and access management.

• Manage software licenses, subscriptions, and vendor relationships while optimizing costs and consolidating tools.

• Establish scalable IT practices, systems, and controls to support the growth of the company.

• Collaborate closely with Engineering, Security, People, and Finance teams.

• Operate autonomously in a remote-first environment and identify opportunities for process enhancements.

⛳️ Requirements

• Minimum of 3 years of experience in IT administration, operations, systems administration, or a similar hands-on position.

• Practical knowledge of administering Google Workspace and/or Microsoft 365, including user accounts, groups, permissions, and security configurations.

• Experience in managing SaaS applications and providing support to employees across various business systems.

• Understanding of identity and access management principles, including SSO, MFA, and role-based access controls.

• Familiarity with endpoint and device management tools such as Microsoft Intune, Jamf, OneLeet, or similar solutions.

• Experience supporting Windows and/or macOS environments.

• Solid understanding of IT security fundamentals and best practices for account management.

• Excellent troubleshooting, communication, and organizational abilities.

• Capability to work independently, prioritize requests, and take responsibility for operational tasks.

• Comfortable supporting a distributed, remote-first workforce.

• Experience in a fast-paced technology company or startup.

• Knowledge of SOC 2, ISO 27001, or other information security compliance standards.

• Experience with password management and identity providers like 1Password, Okta, or Microsoft Entra ID.

• Proficiency in automating IT workflows using scripts, APIs, or SaaS automation tools.

• Familiarity with GitHub administration, access permissions, and organization-level security controls.

• Experience in establishing IT processes and documentation within a growing organization.

🏝️ Benefits

• Generous paid time off including vacation, sick days, and public holidays.

• Meaningful stock options allowing you to share in the value you create.

• Flexible working hours, giving you control over your schedule outside of core collaboration times.

• Paid family leave for maternity, paternity, and caregiving responsibilities.

• Company retreats held twice a year in inspiring locations.

• Remote-first work culture with designated core hours for collaborative work and calls.

• Genuine downtime following major release pushes to relax and recharge.