IT Functional Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with business users and stakeholders to pinpoint areas for enhancement.

• Analyze and document potential enhancements while identifying technology solutions to implement them.

• Create functional specifications, system workflows, and comprehensive design documentation.

• Configure improvements within the IFS ERP solution or coordinate with development teams for implementation.

• Conduct solution testing, including leading user acceptance testing (UAT), and resolve any issues that arise.

• Plan and oversee the delivery of enhancements, ensuring timely, budget-conscious, and quality-compliant solutions.

• Provide ongoing assistance to business users, addressing system-related issues and inquiries.

• Develop and present training materials to ensure users become proficient with the systems.

• Maintain thorough documentation of system configurations, requirements, and processes.

• Monitor and assess implemented solutions to ensure alignment with business objectives.

• Collaborate with stakeholders and the broader applications team to support new developments in IFS ERP dashboards and enhancements to the company data warehouse.

• Ensure that project delivery adheres to Adler & Allan’s IT security policies, controls, and relevant standards and regulations.

• Contribute to the broader IT organization and support its initiatives.

• Stay informed about industry trends and best practices to suggest innovative solutions.

⛳️ Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field.

• Over 3 years of experience as an IT Functional Analyst or in a comparable position.

• Strong grasp of business processes, system integrations, and software development lifecycles.

• Experience with the IFS ERP system.

• Skilled in gathering and documenting business requirements, creating process maps, and drafting functional specifications.

• Excellent analytical, problem-solving, and troubleshooting abilities.

• Capacity to work effectively within cross-functional teams and communicate with non-technical stakeholders.

• Experience in system testing and user acceptance testing (UAT).

• Strong communication and interpersonal skills.

• Exceptional written and verbal communication proficiency.

• Familiarity with data analysis and reporting tools (e.g., Excel, Power BI, Tableau) is desirable.

• Knowledge of project management methodologies (Agile, Waterfall) is desirable.

• Certification in ITIL, PMP, or similar credentials is desirable.

• Evidence of continuous professional development is desirable.

• Experience in the manufacturing or services industry is desirable.

• Familiarity with ClickLearn is desirable.

🏝️ Benefits

• Enhanced maternity, paternity, and adoption pay and leave.

• Company pension scheme.

• Life assurance scheme (4x salary).

• Medicare Cash Plan (includes cash payments for dental, medical, and therapeutic treatments) with the option to add up to four dependants.

• Refer-a-friend incentive program.

• Employee assistance program (access to GP appointments and mental health support).

• Competitive annual leave plus bank holidays.

• Opportunities for training and career advancement.