IT Endpoint Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the management and ongoing enhancement of the endpoint environment across macOS, Windows, and iOS.

• Collaborate with Security and IT teams to convert security and compliance requirements into actionable endpoint controls and deployment strategies.

• Oversee endpoint patching and vulnerability management, ensuring that remediations are completed within established SLAs.

• Create scripts, automation, and tools for macOS and Windows to deploy configurations, resolve issues, and minimize manual administration.

• Establish regular health checks and monitoring to detect configuration drifts, missing controls, non-compliant devices, and gaps in management coverage.

• Manage technical projects from the planning phase through testing and deployment, considering dependencies, risks, and user impact.

• Conduct root-cause analysis and address complex endpoint issues, enhancing tooling and architecture based on recurring challenges.

• Stay engaged with user-facing IT issues to ensure that endpoint engineering priorities address genuine company-wide concerns.

⛳️ Requirements

• A minimum of 5 years of experience in endpoint engineering, systems administration, IT infrastructure, or related technical positions.

• Robust technical expertise in macOS and Windows administration, scripting, and troubleshooting within a distributed or remote user environment.

• Practical experience in managing endpoints through enterprise MDM platforms like Microsoft Intune, covering configuration profiles, application deployment, compliance policies, and device lifecycle management.

• Proven experience in managing enterprise patching and vulnerability remediation within relevant remediation timelines.

• Strong scripting and automation capabilities, with knowledge of tools such as PowerShell, Bash, Python, or similar technologies.

• Demonstrated skill in independently investigating complex technical issues using logs, telemetry, command-line tools, scripting, and other diagnostic approaches.

• Experience leading technical projects from planning through testing and deployment, with the ability to assess dependencies, risks, and possible user impact.

• Proven ability to translate technical, security, or compliance requirements into practical solutions and devise suitable deployment strategies.

• Capacity to work independently, make informed technical decisions, and manage competing priorities effectively.

🏝️ Benefits

• Health, dental, and vision insurance.

• Remote-friendly environment with WeWork access.

• Unlimited PTO, shared downtime during the federal holiday calendar, and company-wide off time at the end of each year.

• 401(k) matching.

• Lifestyle and wellbeing stipends.

• Salary top-up during military reserve duty.

• Fully paid parental leave.

• Child and pet care reimbursement during travel.

• Equity.