IT Business Applications – Product Owner, CPQ

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of, prioritize, and manage the CPQ product backlog.

• Develop clear, testable user stories that include acceptance criteria, functional details, and considerations for edge cases.

• Lead sprint ceremonies alongside the offshore Salesforce development team.

• Act as the primary decision-maker for the scrum team on a daily basis and accept or reject completed user stories.

• Oversee release scope and readiness, which encompasses regression coverage, deployment planning, and post-release validation.

• Monitor and report on sprint progress, velocity, and potential delivery risks.

• Serve as a functional subject matter expert for Salesforce CPQ.

• Document, analyze, and enhance Quote-to-Cash business processes.

• Design scalable CPQ solutions leveraging configuration and platform capabilities.

• Collaborate with Deal Desk, Sales Operations, and Finance to refine quoting and pricing governance.

• Evaluate downstream effects across order management, e-commerce, provisioning, billing, and ERP systems.

• Contribute to the development of the Quote-to-Cash roadmap and the rollout of Salesforce Revenue Cloud.

• Assist in the triage of production issues and conduct root cause analyses.

• Monitor platform adoption and overall health.

• Facilitate discovery sessions to gather detailed requirements.

• Convert business needs into functional designs and high-level technical specifications.

• Manage stakeholder expectations regarding scope, sequencing, and timelines.

• Cultivate relationships across Sales, Channel, Sales Operations, Marketing, and Finance.

• Communicate trade-offs and priorities regarding delivery.

⛳️ Requirements

• 5-8 years of experience in IT business systems, business analysis, or product ownership roles supporting enterprise applications.

• 3+ years of hands-on experience with Salesforce CPQ (Steelbrick), Salesforce Revenue Cloud (RCA), and/or Apttus/Conga CPQ.

• 3+ years of practical knowledge of Salesforce Sales Cloud, including the core data model, opportunity management, and declarative configuration.

• 2+ years of experience as a Product Owner or similar role in an agile/scrum delivery environment, encompassing backlog and story ownership.

• Proven experience in delivering Quote-to-Cash or CPQ solutions in a multi-product, subscription-based, or channel-intensive environment.

• Experience collaborating with offshore or distributed development teams throughout sprint cycles.

• Strong understanding of CPQ concepts, such as product rules, pricing models, discounting, approval matrices, quote document generation, and order creation.

• Excellent skills in requirements gathering and documentation, including user stories, process flows, and functional specifications.

• A Bachelor's degree (4-year) in a technical or business discipline is required.

• Salesforce certifications are preferred: CPQ Specialist, Administrator, and/or Sales Cloud Consultant.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and continuous learning.

• Comprehensive health and wellness benefits.

• Flexible work arrangements to support work-life balance.

• Collaborative and inclusive company culture.