Principal Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the multi-quarter product strategy and roadmap for a significant product line.

• Link developments in AI search, response engines, and agents to product initiatives.

• Make informed product trade-offs based on usage statistics, customer insights, and business outcomes.

• Influence platform, integration, and API design while enhancing exposure to customers and partners.

• Collaborate with leadership on pricing and packaging strategies.

• Provide coaching and mentorship to product managers, including those in training.

• Assist in evolving the roadmap, prioritization, and go-to-market strategies within the Product Community of Practice.

• Lead discovery sessions with enterprise customers and potential clients.

• Represent the product roadmap in discussions with executives and customers.

• Incorporate customer evidence into strategic decisions and prioritization efforts.

• Collaborate with Marketing and Customer Success teams on positioning, product launches, enablement, and tracking adoption.

• Utilize AI copilots and agentic tools with careful consideration of verification and trust.

• Formulate a perspective on how AI answer engines and agents process and utilize structured content.

• Report directly to the COO and co-founder.

⛳️ Requirements

• Minimum of 8 years of experience as a product manager.

• Extensive hands-on experience in B2B SaaS environments.

• Proven ownership of a product line or product strategy over multiple quarters, resulting in shipped outcomes and measurable impact.

• Documented success in coaching and mentoring other product managers, including those who are junior or early in their careers.

• Experience with pricing and packaging strategies, or platform/API products.

• Strong executive presence when engaging with enterprise customers.

• Excellent cross-functional collaboration skills with Engineering and GTM teams.

• Data-driven decision-making skills using adoption metrics, customer behavior, and usage patterns.

• Sufficient technical knowledge to engage in architecture and feasibility discussions with Engineering teams.

• Nice to have: expertise in AI, semantic web, knowledge graphs, or data platforms.

• Nice to have: background in SEO, martech, content platforms, or answer-engine optimization.

• Nice to have: experience in scaling product frameworks or contributing to a product community of practice.

• Nice to have: experience in conducting customer-facing webinars, enablement, or launch programs.

• Nice to have: technical background in computer science or engineering, with prior experience in engineering, solutions, or analytics.

• Nice to have: experience in startup or scale-up environments.

• Ability to work remotely from Canada.

🏝️ Benefits

• Comprehensive health & wellness benefits, with coverage starting immediately upon employment.

• RRSP matching program.

• Flex days in addition to standard vacation days.

• A day off for your birthday.

• Weekly one-on-one meetings focused on professional development.

• Virtual team events organized by the Culture Club.

• An inclusive work environment.