IT Applications Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support and maintenance for enterprise applications across all environments, including development, testing, staging, and production.

• Install, configure, validate, and deploy updates and enhancements to applications.

• Identify and resolve complex issues related to applications, integrations, and infrastructure.

• Offer support for web applications, APIs, application integrations, and data exchange processes.

• Collaborate with vendors and internal stakeholders to investigate, prioritize, and resolve defects and incidents.

• Review changes made to applications and coordinate release activities to ensure system stability.

• Provide support for secure file transfer solutions, including connectivity, account setup, troubleshooting, and operational assistance.

• Administer and support MOVEit Transfer and associated file transfer technologies.

• Assist in the configuration of applications, defect remediation, and deployment activities related to .NET applications and SQL databases.

• Partner with technical and business teams to facilitate application lifecycle management and drive continuous improvement initiatives.

⛳️ Requirements

• A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.

• At least 4 years of relevant IT experience in supporting enterprise applications and integrations.

• Strong experience in supporting Windows-based applications and infrastructure.

• Proficient in supporting .NET applications and SQL databases, including troubleshooting, configuration, and deployment assistance.

• Familiarity with IIS (Internet Information Services) in enterprise environments.

• Practical experience in supporting and troubleshooting APIs, integrations, and web applications.

• In-depth knowledge of FTP, SFTP, and FTPS protocols and secure file transfer concepts.

• Experience with MOVEit Transfer and/or MOVEit Automation (AMS).

• Capability to troubleshoot issues across application, infrastructure, and integration layers.

• Experience in supporting application environments, configuration management, and deployments.

• Strong analytical, problem-solving, and root-cause analysis abilities.

• Ability to work independently while effectively collaborating with multiple IT teams.

• Candidates must be authorized to work in the United States without current or future employer sponsorship, including F-1 STEM OPT sponsorship.

• No relocation assistance or sponsorship will be provided.

🏝️ Benefits

• Comprehensive medical coverage through Anthem, featuring affordable premiums and various plan options, including an HDHP with HSA eligibility.

• Fully employer-paid dental insurance.

• Affordable vision coverage available for employees and their dependents.

• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial consultation.

• Short-term disability and voluntary benefits, including accident, critical illness, and hospital indemnity insurance.

• Generous paid time off, covering vacation and sick leave with rollover options.

• Ten paid company holidays.

• Wellness day.

• Company-paid life insurance.

• Tuition reimbursement.

• Employee perks program.

• Flexible work options for eligible positions.

• Opportunities for professional growth, development, and continuous learning.