Inventory & Integration Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the entire inventory management process: initiate and track purchase orders, receive and verify stock, log it in Unleashed, and remove it from inventory as it is sold and shipped.

• Facilitate shipping and logistics in collaboration with couriers, freight services, and the production and dispatch team, addressing labels, tracking, delivery challenges, damaged or lost items, and returns.

• Conduct regular stock counts, investigate discrepancies, and manage adjustments and write-offs.

• Take charge of the integration between Shopify and Unleashed regarding sales orders, stock levels, products, and pricing.

• Monitor daily syncs, identify and rectify errors, and reconcile stock variances across both systems.

• Maintain consistency in product, SKU, and pricing data between Shopify and Unleashed.

• Ensure smooth order processing from the online store into Unleashed, including edited, canceled, and partially fulfilled orders.

• Manage made-to-order and long lead-time items to accurately reflect availability in the store.

• Utilize Unleashed’s reporting and forecasting capabilities to identify items and materials requiring reordering, and assist in purchasing decisions.

• Collaborate with Unleashed support and the connector provider when issues extend beyond standard configuration.

• Document processes related to inventory, fulfillment, and integration, including failure points and solutions.

• Supply the marketing team with precise stock and availability information to ensure advertisements promote shippable products.

⛳️ Requirements

• Demonstrated hands-on experience managing comprehensive inventory workflows (purchase orders, receiving, physical counts, sales deductions, and dispatch).

• Proven track record in coordinating e-commerce logistics, domestic freight carriers, courier tracking, and freight claim management.

• Previous technical experience linking e-commerce storefronts to inventory or ERP systems, with a demonstrated ability to diagnose and resolve sync failures.

• Strong practical expertise in Shopify administration (products, variant structures, inventory tracking, order modifications, and third-party applications).

• Exceptional attention to detail and a methodical, disciplined approach to investigating stock variances and data discrepancies.

• Proficient written English communication skills with the capability to independently manage supply chain and inventory workflows in a remote setting.

• Hands-on experience with Unleashed inventory management software, or similar systems (e.g., Cin7, Katana, inFlow, Fishbowl, or NetSuite) is preferred.

• Previous operational experience in a manufacturing, fabrication, or custom made-to-order environment using Bills of Materials (BOM) is preferred.

• Working knowledge of workflow automation tools (e.g., Zapier, Make) and API data formats is preferred.

• Familiarity with accounting platforms such as Xero is preferred.

• Methodical problem-solving skills that emphasize root-cause analysis over quick, temporary solutions.

• Strong organizational skills to manage multiple carriers, dispatch timelines, and suppliers concurrently without losing sight of details.

🏝️ Benefits

• Enjoy a dynamic work environment that encourages professional growth and development.

• Participate in a collaborative team culture focused on innovation and excellence.

• Access to competitive compensation and comprehensive benefits packages.