Inventory and Supply Chain Operations Specialist

This is a fully remote position, open to applicants in China.

📋 Description

• Oversee and manage inventory levels across all fulfillment centers.

• Anticipate inventory needs using sales patterns, lead times, seasonal factors, and incoming shipment schedules.

• Develop and maintain replenishment strategies to avoid stock shortages and surplus inventory.

• Organize inbound and outbound shipping processes.

• Disable out-of-stock SKUs across all sales channels to avoid overselling.

• Collaborate with Management, Marketing, and Development teams for product activation and deactivation.

• Reactivate SKUs when inventory is restocked.

• Verify system inventory feeds and online stock levels.

• Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms.

• Investigate and resolve discrepancies between internal systems and third-party logistics (3PL) warehouses.

• Partner with 3PL providers concerning stock adjustments, damages, returns, and transfer variances.

• Maintain precise inventory records for financial reporting and operational planning.

• Act as the primary inventory liaison for Executives, Operations, Marketing, Customer Service, Finance, and Development.

• Communicate potential inventory risks, stockouts, delays, and replenishment schedules.

• Assist marketing initiatives by confirming product availability.

• Work with developers on system integrations and inventory synchronization.

• Monitor inbound supplier shipments and projected arrival times.

• Report shipment updates and escalate any delays or issues.

• Keep shipment logs and documentation up to date.

• Produce inventory health reports and oversee stock levels, aging inventory, and sell-through rates.

• Track key performance indicators (KPIs) including stockout rate, inventory accuracy, backorder rate, and fulfillment performance.

• Provide data-driven insights to enhance inventory efficiency and minimize discrepancies.

⛳️ Requirements

• 2–4 years of experience in inventory operations, supply chain management, fulfillment, or logistics.

• Demonstrated experience managing inventory across various systems, such as OMS, WMS, ERP, and ecommerce platforms.

• Familiarity with third-party logistics providers (3PLs) and distribution centers.

• Practical experience with inventory reconciliation and resolving discrepancies.

• Strong skills in Excel or Google Sheets, including pivot tables, lookups, inventory modeling, and basic forecasting.

• Experience with ERP, OMS, and/or WMS systems.

• Knowledge of inventory forecasting principles and replenishment planning.

• Understanding of ecommerce inventory processes and SKU lifecycle management.

• Excellent analytical abilities to interpret sales data and predict inventory requirements.

• High attention to detail and capability to maintain inventory accuracy.

• Ability to identify inventory risks and devise solutions.

• Strong organizational skills to manage multiple SKUs and shipments concurrently.

• Experience working collaboratively with operations, marketing, finance, and technical teams.

• Excellent written and verbal communication skills.

• Ability to clearly communicate inventory risks, shipment delays, and discrepancies to stakeholders.

• Preferred: Experience in ecommerce, direct-to-consumer (DTC), or multi-channel retail settings.

• Preferred: Experience in fast-paced or rapidly growing companies.

• Preferred: Knowledge of international shipping and inbound freight coordination.

🏝️ Benefits

• Fully remote work environment.

• Remote-first culture.

• Opportunity to collaborate with talented individuals from across the globe.