Intern – Operations Center, Student Support

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist students in registering and promoting various opportunities

• Maintain and update customer records

• Input data related to internship programs and ensure the database is current

• Guide users to the relevant Portal pages based on their requested services

• Respond to customer inquiries regarding products and services

• Provide support and facilitate the registration of new customers

• Aid in the maintenance of the customer database

• Advocate for products from a technical standpoint

• Deliver customer support via email, phone, and WhatsApp, providing information about processes

⛳️ Requirements

• Currently enrolled in a bachelor’s degree program in Business Administration, Marketing Technology, Human Resources Management, Advertising and Marketing Communications, or a related field

• Basic proficiency in Microsoft Office and/or G Suite

• Comfortable using computerized systems

• Strong verbal and written communication abilities

• Capability and willingness to undertake tasks that require focus and attention to detail

• Must have a minimum of one year left before graduation and be available for an internship

🏝️ Benefits

• iFood Benefits – quality meal support throughout your day

• Home Office Allowance – mobility support for your daily routine

• Physical health support (Wellhub) and mental health support (Wellz) – balance and well-being in every area of life

• Corporate University – ongoing learning and development opportunities

• Library access – expand your knowledge and explore new ideas

• SESC membership – access to culture, leisure, and quality-of-life programs

• Remote work