
Interim Country Manager – Fractional
Posted 5 days ago

Posted 5 days ago
This is a fully remote position, open to applicants in United Kingdom.
• Coordinate all local activities for FINN's launch in the UK.
• Provide initial customer support and directly engage with users.
• Keep track of competitors and monitor developments in the UK earned wage access and consumer credit sectors.
• Serve as the local representative for banking, payments, and other vendor relationships.
• Assist in resolving payment issues such as duplicate payments and repayment inquiries.
• Identify issues such as salary flagging and convert them into actionable tasks for the engineering, product, and risk teams.
• Detect fraud patterns and any suspicious activities.
• Collaborate with the VP of Expansion to enhance acquisition, collections performance, and other facets of the UK business.
• Conduct in-depth analysis on key topics to foster profitable and sustainable growth.
• Must reside in the UK.
• Proven experience in UK consumer credit, earned wage access, salary-linked lending, or digital banking.
• Knowledge of UK consumer behavior and the regulatory environment, including FCA regulations, the Consumer Duty, credit broking permissions, and UK GDPR.
• Practical experience with Faster Payments, Direct Debit, Bacs, Open Banking, variable recurring payments (VRP), e-money accounts, and banking partnerships.
• Capability to translate data or customer conversation issues into clear, prioritized solutions.
• Background in building a product or market from scratch as a founder, product lead, or GM in a fast-growing startup.
• Established connections within UK fintechs, banks, and payment service providers.
• Familiarity with operating within an FCA-regulated framework, including under an Appointed Representative agreement and associated compliance responsibilities.
• Professional adaptability and eagerness to take on various roles as needed.
• Part-time position for an initial period of 2–3 months, leading to a full-time Country Manager opportunity.
• Flexible working hours ranging from 10–20 hours per week.
• Competitive hourly or monthly retainer based on experience.
• Option to work remotely within the UK.
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