
Integration Manager
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Massachusetts.
• Develop scalable and secure integration methodologies, including API-first, event-driven, batch/streaming, and canonical models.
• Oversee integrations from the discovery phase and requirements gathering through building, testing, go-live, and ongoing support.
• Manage dependencies and mitigate risks across various systems and teams.
• Design and construct APIs, including specifications, versioning, error management, and documentation standards.
• Promote the adoption and implementation of HL7 v2, FHIR, and X12 interoperability standards.
• Collaborate with data owners, security, compliance, product, engineering, and client stakeholders to synchronize data sharing, definitions, governance, and timelines.
• Facilitate high-stakes technical discovery sessions and formulate integration strategies, solution options, and trade-offs.
• Create integration and data migration runbooks along with observability practices for logging, monitoring, alerting, and data reconciliation.
• Lead root cause analysis and implement durable solutions for production issues.
• Establish testing strategies and support User Acceptance Testing (UAT).
• Ensure data accuracy, reliability, and continuity during migrations and throughout ongoing operations.
• Communicate integration status, risks, and recommendations to leadership.
• Escalate blockers with potential solutions and clear requests.
• Develop repeatable playbooks to elevate the technical standards.
• Build stakeholder trust, evaluate the integration portfolio, identify five high-impact improvements, refine reference architecture and standards, and take ownership of at least one complex integration milestone within the first 90 days.
• 7+ years of experience in integration engineering, interoperability, technical consulting, or systems integration, preferably within healthcare, payer/provider networks, or health tech SaaS.
• Practical experience in designing and implementing integrations using HL7 v2 and/or FHIR.
• Knowledge of X12 transactions, including 270/271, 276/277, 834, and 835, as well as HIPAA-related considerations.
• Strong understanding of synchronous/asynchronous, batch, queues/events, and canonical model integration patterns.
• Capability to design and develop APIs and associated integration components.
• Proficiency with OpenAPI/Swagger, Postman, and at least one modern backend language/framework such as Java/Kotlin, C#/.NET, Python, or JavaScript/TypeScript/Node.
• Experience with OAuth2/JWT and secure data exchange mechanisms.
• Proven track record of managing delivery outcomes, prioritizing tasks, navigating ambiguity, and driving measurable results in complex, multi-system environments.
• Demonstrated ability to align and influence cross-functional stakeholders effectively.
• Strong analytical and troubleshooting capabilities across distributed systems.
• Ability to write technical specifications, interface agreements, runbooks, and executive-ready status updates.
• Familiarity with EHR workflows, interface engines/iPaaS, cloud platforms, CI/CD, infrastructure-as-code, containerization, SRE/observability, regulated environments, data governance, security reviews, or emerging agentic technology is a plus.
• Remote-first work environment with a company-provided computer.
• Thirteen paid holidays annually (on average).
• Medical, dental, and vision insurance with various coverage tiers.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care accounts.
• Short-term and long-term disability coverage.
• Life and accidental death insurance.
• Discounted voluntary benefits, including additional life insurance.
• Employee Assistance Program.
• Paid Parental Leave.
• Flexible vacation policy.
• 401(k) plan with employer matching and immediate vesting.
• Up to 10% travel as necessary for client meetings, go-lives, or team offsites.
Mercor
ICF
ICF
The Cigna Group
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