Integration Engineer – EMEA

This is a fully remote position, open to applicants in France, +1 more country.

📋 Description

• Collaborate with clients to comprehend their technical integration requirements and guide them throughout the integration journey.

• Offer expert advice on how to integrate with Constructor's APIs and leverage open-source libraries.

• Assist in resolving technical challenges and integration difficulties in partnership with Customer Success teams.

• Work alongside customers to set up product catalogs, which includes uploading catalog data, configuring facets, search functionalities, sort orders, and fetching results.

• Serve as a connection between customers and other technical resources, providing prompt and clear explanations.

• Record customer interactions, common challenges, and their solutions.

• Enhance integration documentation and improve customer onboarding processes.

⛳️ Requirements

• Demonstrated experience in customer support or technical support positions.

• Understanding of RESTful web services, APIs, and integration best practices.

• Strong communication and interpersonal skills, capable of articulating technical concepts to non-technical individuals.

• Detail-oriented with a dedication to providing outstanding customer support.

• Excellent problem-solving abilities and a proactive mindset towards resolving issues.

• Familiarity with structured data formats (JSON, CSV) and basic concepts of search/indexing.

• Experience with debugging tools such as browser developer tools, API clients (e.g., Postman), or logs.

• Understanding of A/B testing, server-side and client-side contexts, network request routing, and HTTP protocols.

• Experience working with open-source libraries, JavaScript web application development, and integration methodologies.

🏝️ Benefits

• Fully remote team - choose your place of residence.

• Regular team offsites to foster connection and collaboration.

• Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks annually.

• Work-from-home stipend.

• Apple laptops provided for new hires.

• Annual training and development budget for each employee.

• Maternity and paternity leave available for eligible employees.

• Collaborate with intelligent and empathetic colleagues who will support your growth and help you make a meaningful contribution.