Integration Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee designated IT integration projects under the guidance of the Director and Senior Integration Engineer.

• Facilitate planning, scheduling, risk management, status reporting, and weekly calls among cross-functional teams.

• Perform technical discovery, document systems and their dependencies, and suggest mappings for users, domains, groups, and data.

• Create migration strategies and technical solutions.

• Implement Microsoft 365 migrations that include Exchange Online, SharePoint, and Teams.

• Carry out Entra ID integrations and consolidate Active Directory in accordance with established standards and runbooks.

• Diagnose issues related to identity, mail flow, DNS, and associated dependencies.

• Adjust PowerShell scripts and Microsoft Graph requests to resolve migration complications.

• Support software deployments using Group Policy, ScreenConnect, Intune, or alternative delivery methods.

• Conduct migration readiness assessments, identify risks, formulate recovery or rollback strategies, and take part in go/no-go evaluations.

• Verify data, access, mail flow, and service functionality post-cutover; address issues and document outcomes.

• Manage the transition from legacy support workflows to Trilon's support methodologies.

• Collaborate with business units, Service Delivery, Helpdesk, and Field Support during stabilization; identify gaps, clarify ownership, communicate changes, and offer training or onsite support as necessary.

• Evaluate legacy systems and dependencies; recommend options for retention, consolidation, or retirement.

• Formulate and execute retirement strategies for IT infrastructure and cloud systems as assigned.

• Preserve technical documentation and adhere to enterprise security protocols.

• Enhance runbooks, tools, and automation; contribute to infrastructure modernization, operational initiatives, troubleshooting, and escalations.

⛳️ Requirements

• Relevant experience in infrastructure engineering, systems administration, or IT integration, typically five or more years, or equivalent demonstrated technical expertise.

• Strong comprehension of Active Directory, Entra ID, and hybrid identity, including authentication, access, and interdependencies across connected systems.

• Practical Microsoft 365 and Exchange Online administrative experience.

• Solid grasp of mail flow, DNS, and associated troubleshooting methods.

• Capability to read, comprehend, modify, and troubleshoot existing PowerShell scripts and Microsoft Graph requests.

• Skill in diagnosing unfamiliar issues, adapting established tools and scripts, and exercising sound technical judgment during time-sensitive migrations.

• Excellent organization, documentation, and project coordination abilities.

• Proficiency in tracking schedules, dependencies, risks, and commitments across teams.

• Ability to articulate technical requirements and recommendations to business executives.

🏝️ Benefits

• Trilon's aim to establish a premier infrastructure consulting firm in North America.

• Employment with Trilon, supported by Alpine Investors, a PeopleFirst Private Equity Firm.

• Fully remote work.