This is a fully remote position, open to applicants in India.

📋 Description

• Act as the main point of contact for Singular's partners regarding integrations.

• Function as an escalation resource for internal teams concerning integrations.

• Develop project and specification plans for integration requests.

• Implement integration specifications utilizing internal tools.

• Collaborate with R&D to launch more intricate specifications.

• Analyze operational issues in conjunction with Data Operations to enhance integration stability.

• Partner with Support to differentiate integration problems from client implementation mistakes.

• Enrich the Knowledge Base with information specific to partners.

• Play a role in the expansion and enhancement of the Integration team's expertise.

⛳️ Requirements

• B.Tech/B.Sc/B.E or equivalent hands-on experience.

• Over 4 years of experience in a client-facing technical role, such as Technical Account Management, Customer Success, Support, Solutions Engineering, or Professional Services Consulting.

• More than 2 years of experience in mobile or online advertising technology.

• General understanding of the digital advertising ecosystem.

• Familiarity with HTTP trace/debugging tools and setting up testing endpoints for analyzing network calls, such as Google DevTools, Charles, or Fiddler.

• Experience with APIs and API testing tools like Postman.

• Capability to read code in common programming languages such as Python, JavaScript, or PHP.

• Understanding of database structures and proficiency in using SQL to extract insights.

• Exceptional project management abilities.

• Self-motivated individual capable of grasping complex concepts with minimal guidance.

• Experience in Mobile App Advertising.

• Familiarity with JIRA, Confluence, GitHub, or Zendesk.

• Knowledge of Android/iOS SDKs and their applications.