Intake Coordinator

This is a fully remote position, open to applicants in Arizona, +16 more states.

📋 Description

• Manage and prioritize communications and transaction requests received by the Network Management division.

• Execute data entry tasks to ensure transaction requests are accurately formatted and processed through established technologies and workflows.

• Operate within a production environment while adhering to strict deadlines and quality requirements.

• Adjust priorities and manage fluctuating workloads effectively.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• High school diploma or equivalent relevant experience.

• Minimum of 1 year of professional experience.

• Proficient in fast and accurate typing.

• Familiarity with Microsoft Word, Excel, and Outlook.

• Excellent customer service abilities, with the capacity to engage effectively with both internal and external stakeholders.

• Comfort in a fast-paced, dynamic work setting.

• Consistent achievement of production, quality, and turnaround time benchmarks.

• Ability to learn quickly and adapt to changes in industry and operational settings.

• Strong skills in prioritization and time management, with a results-oriented approach.

• Exceptional attention to detail and accuracy.

• Proficient written communication skills.

• Flexibility to adjust to changing priorities, workloads, and business requirements.

• Primary residence in a state where Medica is registered as an employer: AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI.

• Must be legally authorized to work in the United States at the time of application.

• No requirement for work visa sponsorship.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Paid time off (PTO).

• Paid holidays.

• Paid volunteer time off.

• 401K contributions.

• Caregiver services.

• Additional benefits to support employees.