Intake Coordinator – Adolescent PHP/IOP

This is a fully remote position, open to applicants in Florida.

📋 Description

• Handle intakes, upload attendance sheets, create welcome kits, and keep census records updated.

• Organize scheduling for new admissions, which includes psychological and IEP appointments.

• Engage with parents and families via phone and email to discuss intake procedures and provide progress updates.

• Supervise and guide adolescent clients aged 13–17 through chat during virtual group sessions and transitions.

• Offer immediate technical assistance during virtual meetings using Zoom, breakout rooms, and chat features.

• Monitor attendance and ensure that program records are kept accurate.

• Complete documentation on the same day, including wellness check-ins as necessary.

• Promptly raise safety issues, disclosures, and behavioral concerns to the clinical team.

⛳️ Requirements

• Proficiency in Spanish is mandatory.

• Bilingual in English and Spanish is essential.

• Background in a clinical, educational, administrative, or community mental health environment.

• Comfortable facilitating virtual group sessions and managing basic technical support (Zoom, breakout rooms).

• Excellent organizational and documentation abilities.

• Emotionally stable, professional, and consistent while under pressure.

• Recognizes the boundaries of a non-clinical role and escalates issues as needed.

• Capable of communicating with families in both English and Spanish.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Supportive work environment with a focus on team collaboration.