Intake and Assessment Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary contact for families seeking ABA therapy services.

• Handle 75–100+ incoming and outgoing calls on a daily basis.

• Provide information about programs and assist families throughout the intake process.

• Follow up to obtain insurance details, necessary documentation, and consents.

• Monitor progress using Salesforce and other tracking systems.

• Achieve and surpass targets for responsiveness, conversion, and completion.

• Work in collaboration with internal teams to guarantee a seamless and welcoming onboarding experience.

⛳️ Requirements

• A minimum of 1 year of experience in sales, outreach, intake, or client-facing capacities.

• Comfortable working in a dynamic, phone-centric environment.

• Exceptional communication and persuasive abilities.

• Motivated by results, goals, and potential bonuses.

• Experience with Salesforce or similar CRM systems is preferred.

• Detail-oriented, organized, and proficient in follow-through.

• High school diploma is mandatory.

• An associate’s or bachelor’s degree is preferred.

• Prior experience in ABA, healthcare, or behavioral health is advantageous.

• Bilingual skills in Spanish and English are preferred.

• Must be a resident of the USA.

🏝️ Benefits

• Performance-driven bonuses and incentives.

• Comprehensive health, vision, and dental insurance.

• Paid time off (PTO) and paid holidays.

• 401(k) plan with employer matching.

• Opportunities for advancement within a rapidly growing, mission-oriented organization.

• A supportive team environment where your contributions are appreciated daily.