Insurance Operations Associate – Seasonal

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Manage and evaluate a high volume of property insurance submissions received via a shared inbox.

• Investigate and verify submission details using internal databases.

• Detect and address any duplicate submissions.

• Forward submissions to the relevant underwriting teams promptly.

• Conduct quality assessments to ensure precision and data integrity.

• Liaise with underwriting partners to clarify submission information.

• Monitor workflow priorities and adhere to productivity and service benchmarks.

• Keep accurate records and documentation within internal systems.

• Collaborate through email, Microsoft Teams, and various internal communication platforms.

• Adhere to established procedures and quality benchmarks in a dynamic work environment.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• Additional education in business or administration is advantageous.

• Prior experience in administrative support, data entry, insurance operations, underwriting support, or a related field is preferred.

• Capability to handle high-volume, repetitive processing tasks while ensuring accuracy.

• Strong attention to detail with a dedication to quality assurance and error-free outputs.

• Proficient in Microsoft Office applications and adept at navigating multiple systems concurrently.

• Exceptional written and verbal communication abilities.

• Strong organizational, time management, and prioritization skills.

• Must possess authorization to work in the United States without current or future employment visa sponsorship.

• Ability to work a standard schedule from 8:00 a.m. to 5:00 p.m. Eastern Time.

• A dedicated, distraction-free workspace is required.

🏝️ Benefits

• Medical, dental, and vision coverage for full-time employees.

• Wellness programs available for full-time employees.

• Parental leave provided for full-time employees.

• Adoption assistance offered for full-time employees.

• Tuition reimbursement available for full-time employees.

• Paid Time Off for both full-time and eligible part-time employees.

• Paid holidays for full-time and eligible part-time employees.

• 401(k) plan with company match for full-time and eligible part-time employees.

• Employee stock purchase plan for full-time and eligible part-time employees.

• Commuter benefits for full-time and eligible part-time employees.

• Seasonal employees and interns are not eligible for the listed benefits.