Insurance Operations Associate

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Providing frontline support to Dutch intermediaries and direct clients

• Contributing to the development and rollout of new commercial insurance products

• Executing product and premium adjustments

• Managing the registration and handling of complaints in accordance with Dutch laws and regulations

• Creating presentations and contributing to effective meetings with partners and insurers

• Assisting the marketing team

• Preparing data for audits

• Improving processes and providing operational support

• Reporting to the Dutch Director of Insurance Operations

• Collaborating within a small team that has a significant impact

⛳️ Requirements

• Excellent command of Dutch and English

• Basic knowledge of insurance, including terms, exclusions, and policy documents

• Understanding the difference between a managing general agent (MGA) and an intermediary/broker

• Ability to work proactively and independently

• Affinity for AI and a willingness to experiment and build with it

• Adaptability in a rapidly changing scale-up environment

• Experience with Insurtech/tech platforms is a plus

• Proficiency in Excel is a plus

• Right to work in the Netherlands; the company does not provide visas

• Standard background check and a Certificate of Conduct (VOG) required for employment

🏝️ Benefits

• Stock options for every employee

• 30 vacation days per year, plus national holidays

• Reimbursement for your health insurance premium

• Pension plan

• Flexible working hours

• €500 annual personal training budget

• Internal learning opportunities

• €45 monthly wellness budget

• Unlimited access to the AI tool Gemini