
Insurance Claims Processor
Posted Sep 11

Posted Sep 11
This is a fully remote position, open to applicants in United States.
• Assess the accuracy and completeness of claim information.
• Input and verify claims data.
• Address claim edits and review historical records.
• Evaluate benefit eligibility for services.
• Analyze payment levels and make final payment decisions.
• Achieve production and quality standards while managing work queues.
• Engage with both internal and external staff.
• Elevate issues to the appropriate supervisory level.
• Ensure the precision of entered data and maintain records.
• Participate in mandatory training and exhibit proficiency.
• Carry out additional responsibilities as assigned by the Claims Manager.
• High School diploma or GED.
• One (1) year of experience in medical or institutional claim data entry or one (1) year of customer service experience.
• Capability to sit for extended periods.
• Familiarity with administrative and clerical procedures and systems, including word processing and file management.
• Ability to follow directions and navigate multiple systems concurrently.
• Exceptional written and verbal communication, customer service, interpersonal skills, and telephone etiquette.
• Problem-solving skills using established methods and guidelines.
• Competency in using mathematics to adjudicate claims.
• Understanding of medical insurance payment requirements and basic knowledge of covered services.
• Preferred knowledge of medical terminology, third-party payors, and insurance.
• Strong attention to detail, organizational skills, and capability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Professional Suite, Internet Explorer, and EPIC.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and training.
• Collaborative and inclusive work environment.
The Hanover Insurance Group
The Hanover Insurance Group
Charger Logistics Inc.
Globe Life
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