Insurance Billing – Special Utilities

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess claims that are currently on hold, working to determine reasons and resolve issues preventing their release.

• Process claims that have been marked as paid by locating deposit details.

• Conduct basic credentialing updates with insurance providers.

• Examine patient accounts with multiple transports to confirm the accurate coordination of benefits in the system.

• Manage all communications received at the EMS lockbox, including denial EOBs, patient invoices, attorney requests, and more.

• Record all findings and actions in the relevant systems with precision and attention to detail, ensuring full compliance with HIPAA regulations and internal quality standards.

• Collaborate with insurance companies via phone to gather claim statuses, deposit information, and other necessary details.

• Perform additional job duties as assigned.

⛳️ Requirements

• Education: High School Diploma or equivalent.

• Strong capability to multi-task and prioritize competing demands accurately.

• Ability to work independently and maintain focus in a remote, deadline-driven setting.

• Cooperative team player who can communicate professionally with both internal departments and external partners.

• Friendly, professional, and customer-oriented attitude.

• Capacity to stay composed and produce quality work under pressure.

• Proficient computer skills, including comfort with dual monitors and navigating several systems simultaneously.

• Exceptional follow-through, attention to detail, and accuracy in data examination.

• Strong written communication abilities, encompassing grammar and clarity in documentation.

• Capability to meet tight deadlines while ensuring high-quality work output.

• Reliable, punctual, and accountable with a strong work ethic.

• Quick learner who takes organized and clear notes during training sessions.

• Comfortable asking questions and seeking clarification when necessary.

• Ability to independently manage all aspects of the job role, including achieving required goals and adhering to business practices in a remote environment.

🏝️ Benefits

• Competitive salary, commensurate with experience.

• Comprehensive benefits package, including a 401(k) Plan.