Insurance Agent, Sales/Service – Tech Startup

This is a fully remote position, open to applicants in United States, +16 more locations.

📋 Description

• Assist customers in managing their auto and home insurance requirements.

• Provide exceptional customer service by identifying coverage gaps, applicable discounts, and renewal adjustments.

• Respond to incoming calls from customers inquiring about auto, home, motorcycle, and other insurance policies.

• Support policyholders with modifications to their policies.

• Acquire knowledge of insurance products and align customers with suitable insurance providers.

• Familiarize yourself with the evolving Jerry.ai application.

• Address issues and eliminate obstacles to securing the right coverage.

• Handle service requests related to vehicles, drivers, lienholders, and policy documents.

• Offer product insights and contribute to product enhancement.

• Identify the appropriate sales or service route during the interview process.

⛳️ Requirements

• Previous experience in customer service, sales, or hospitality is advantageous but not mandatory.

• Possess a friendly and upbeat demeanor.

• Be willing to collaborate effectively within a team.

• Demonstrate a strong work ethic.

• Exhibit strong problem-solving abilities.

• Have excellent communication skills.

• Must currently reside in an eligible hiring location: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada for full-time salaried positions; AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for full-time hourly positions.

• Legally authorized to work in the U.S.

• Must disclose whether visa sponsorship will be necessary.

• P&C license status will be requested; the company will cover the cost of the license if the candidate does not already have one.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) match / employer matching.

• Paid vacation time / paid time off.

• Paid parental leave.

• Wellness benefits.

• Stock equity / stock options.

• Uncapped commissions for the sales path.

• Flexible scheduling: 5-day, 8-hour or 4-day, 10-hour work week.

• Fully remote work.

• Work equipment provided.

• P&C insurance license covered if needed.

• Career development opportunities in the insurance sector.

• RRSP plan with employer matching for employees in Canada.