Insurance Administrative Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in the daily operations of a US insurance agency

• Manage loss run requests

• Process policy applications

• Submit cancellation requests to insurance carriers

• Follow up on policy renewals

• Handle requests for certificates of insurance (COI)

• Manage basic endorsements

• File insurance claims

• Release quotes for renewals

• Address billing inquiries and facilitate online payments

• Process reinstatement requests for cancellations due to non-payment

• Follow up on recommendations

• Evaluate insurance carriers

• Collaborate with the internal team to ensure timely service delivery and meet client expectations

⛳️ Requirements

• Minimum of 3 years of relevant experience

• Must be located in Pampanga or nearby areas

• Experience in a US insurance agency or brokerage is essential

• Proficiency in using the management system Applied Epic is required

• Strong internet connectivity is necessary

• Must be willing to work the Graveyard shift or be comfortable aligning with New York working hours

• Optional: Proficiency in Chinese Mandarin and/or Cantonese is a plus

🏝️ Benefits

• Health Maintenance Organization (HMO) coverage for the employee plus one (1) qualified dependent

• Leave credits available

• Government-mandated benefits provided

• Permanent work-from-home arrangement

• Secure legal employment through Employer of Record services

• Diverse challenges and unique opportunities for growth

• Collaborative team environment

• Inclusive and diverse workplace culture