Inside Solution Architect – Americas

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with potential customers early on to gain insights into their environment, challenges, and technical goals.

• Conduct personalized remote product demonstrations of the Dragos Platform in collaboration with account teams and Marketing.

• Develop and sustain demo content, data sets, and lab environments that showcase current Platform capabilities.

• Offer consultative recommendations based on Dragos best practices to address OT security challenges.

• Address incoming inquiries regarding products and services, including requests for information, proposals, and statements of work.

• Provide insights from prospects and customers to Product Management, Marketing, and Engineering to influence the development roadmap.

• Collaborate with Business Development Representatives, Marketing, and Senior Solution Architects throughout the customer engagement process.

⛳️ Requirements

• 1-2 years of experience in a technical, customer-facing, or pre-sales role, or equivalent educational background.

• Familiarity with networking fundamentals, including TCP/IP and the OSI model.

• Excellent written and verbal communication skills, capable of articulating technical concepts to both technical and non-technical audiences.

• Ability to independently manage multiple demo environments and prioritize competing tasks.

• A genuine enthusiasm for continuously learning new technologies.

• Strong skills in presentation, relationship-building, and negotiation.

• Willingness to travel occasionally, up to 15% of the time.

• All new hires must successfully pass a background check as a condition of employment.

🏝️ Benefits

• Competitive Equity Package

• Comprehensive Benefits Plan