Inside Sales Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Promptly and professionally follow up on marketing-qualified leads (MQLs).

• Engage new prospects through outbound calls, emails, and various digital channels.

• Achieve a minimum of 75 outreach efforts weekly.

• Qualify potential clients and identify opportunities for SME sales or referrals to senior sales team members.

• Sell to small and medium-sized SME clients, typically managing between 10 and 150 matters annually.

• Assist in the contract signing process for SMEs and ensure a seamless client transition.

• Work in collaboration with local operations teams to onboard new accounts and guarantee service readiness and client satisfaction.

• Keep Salesforce CRM updated accurately and promptly, including pipeline management, opportunity stages, and activity tracking.

• Monitor key performance indicators (KPIs) and contribute to achieving team revenue objectives.

• Follow up with attendees from events and respondents of digital marketing campaigns.

• Discover cross-sell and upsell opportunities within current accounts.

• Provide insights from client interactions to enhance go-to-market strategies.

• Remain informed about trends in global mobility, relocation, and immigration.

• Schedule 2 qualified appointments weekly for senior sales colleagues.

⛳️ Requirements

• Excellent conversational and interpersonal abilities, enabling quick engagement and rapport with prospects.

• Active listener who comprehends client needs and customizes conversations accordingly.

• Open to coaching, possessing a growth mindset and a readiness to learn, accept feedback, and continually improve.

• Goal-oriented and driven by results, with a strong motivation to consistently meet and exceed targets.

• Highly organized, capable of effectively managing multiple leads, tasks, and priorities.

• Proficient with technology, including Microsoft Office applications such as Teams, Excel, Word, and PowerPoint, and comfortable navigating administrative systems.

• Proven track record of achieving and surpassing individual or team goals.

• Self-motivated with a collaborative spirit, able to work autonomously while contributing to team success.

• Skilled in building relationships with a diverse range of stakeholders, from small businesses to large enterprise clients.

🏝️ Benefits

• Remote working model.

• 25 days of annual leave plus bank holidays.

• Private healthcare (single cover).

• Auto-enrolment pension scheme (3% employer contribution / 5% employee contribution).

• Life assurance (4x annual salary).

• Eyecare vouchers.

• Enhanced sick pay and family leave.

• Perkbox rewards & benefits platform.

• Employee referral program.

• Recognition awards (Above & Beyond).

• Long service awards.

• Continuous training and development.