Inside Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of new ARR/MRR growth across SMB accounts, outbound channels, and inbound leads, including the partner program.

• Manage the complete sales cycle: discovery calls, product demonstrations, contract negotiations, and closing deals.

• Develop repeatable prospecting sequences through cold calls, emails, LinkedIn outreach, and referral networks.

• Engage with SMB CEOs, COOs, and other executives to address remote work engagement challenges.

• Create the sales playbook, which includes scripts, email cadences, qualification frameworks, and objection-handling guides.

• Demonstrate sales capabilities, followed by hiring, onboarding, and mentoring BDRs and SDRs.

• Conduct weekly call reviews and pipeline audits.

• Set clear quotas, daily activity standards, and foster continuous learning cadences.

• Maintain precise pipeline forecasting and deal progression in Zoho CRM.

• Collaborate with Customer Success to ensure effective onboarding, early adoption, and reduced early churn.

• Define Ideal Customer Profiles for SMBs and qualification standards, refining messaging based on conversion data.

• Present forward-thinking growth plans to leadership.

⛳️ Requirements

• Over 5 years of B2B SaaS inside sales or business development experience with a proven track record of achieving quota.

• 2–3+ years of leadership experience in mentoring, coaching, or directing sales team members.

• Mastery of the full sales cycle, from cold prospecting to contract execution.

• Proficient in Microsoft Office and CRM software, including Zoho CRM.

• Excellent communication skills: verbal, written, and virtual presentations and demonstrations via collaboration tools.

• Outstanding discovery, consultative selling, negotiation, and active listening skills.

• Capable of building and documenting repeatable sales processes, scripts, and coaching rhythms.

• Data-driven mindset for forecasting, pipeline management, and evaluating team performance metrics.

• Highly self-motivated with strong organizational skills in a fully remote work environment.

• Ability to thrive under pressure, think clearly in challenging circumstances, and operate effectively with minimal supervision.

• Experience selling SaaS to SMB decision-makers and contact center operators is preferred.

• Familiarity with CCaaS, UCaaS, collaboration, or workforce technology is preferred.

• Proven success in building outbound sales processes and teams from the ground up (zero-to-one growth).

• Hands-on experience with Zoho CRM or similar sales platforms.

• Highly analytical problem-solver who applies innovative thinking to messaging, targeting, and conversion strategies.

🏝️ Benefits

• Commission.

• Performance bonus with targeted annual earnings of $100,000.

• 100% remote work environment.