Inside Presales Security Expert

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate closely with an Inside Channel Sales Representative within a designated territory.

• Provide support to the sales team regarding technical aspects during pre-sales, sales calls, and post-sales activities.

• Assist in evaluating sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Educate customers and partners on product features, specifications, functionality, and integration.

• Serve as the lead technical contact for technical issues related to identified accounts.

• Work in conjunction with technical support and engineering teams to address, escalate, and resolve customer technical challenges.

• Deliver post-sales training to designated customers.

⛳️ Requirements

• Minimum of 3 years’ experience in technical/pre-sales support as either a sales or systems engineer.

• At least 3 years’ experience in the administration of LAN/WAN/Internet services.

• Strong knowledge of DNS and NFS, SMTP, HTTP, and TCP/IP protocols.

• Familiarity with routing, switching, VPN, LAN, WAN, network security measures, intrusion detection, and antivirus technologies.

• Understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall configuration, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES protocols.

• Experience with encryption and authentication technologies.

• Exceptional presentation skills.

• Must be willing to regularly work outside of the office or home office, including travel as necessary to secure sales.

• Bachelor’s degree or equivalent professional experience is required.

• A graduate degree is considered an asset.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage fully funded by the company.

• Health Spending Account.

• Personal Spending Account.

• Employee & Family Assistance Plan (EFAP), offering counseling, legal support, and mental health resources.

• Coverage for critical illness, disability, and life insurance.

• Participation in a Group Registered Retirement Savings Plan (RRSP) with company matching contributions.

• Competitive Paid Time Off policies.

• Flexible leave options, including paid health days.

• Eligibility for an equity program.

• Bonus eligibility assessed at the time of hiring and annually at the discretion of the company.