Inside Channel Systems Engineer

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Enhance the technical skills and sales readiness of smaller channel partners.

• Deliver remote technical presales assistance throughout the opportunity lifecycle.

• Evaluate opportunities and aid in discovery, architecture, product selection, sizing, and configuration.

• Assess solution designs, bills of materials, and technical proposals.

• Instruct partners on creating bills of materials, configurations, and reference designs.

• Address partner inquiries regarding SKUs, licensing, and ordering processes.

• Organize access to remote demo and lab environments.

• Conduct webinars, demonstrations, workshops, office hours, and enablement sessions.

• Assist partners in positioning HPE Networking against competing solutions.

• Support customer presentations, demonstrations, and proofs of concept.

• Identify capability gaps in partners and recommend training and certification pathways.

• Create reusable technical resources, reference designs, and best practices.

• Connect partners with distribution channels and internal HPE resources.

• Collaborate with Partner Account Managers, channel sales teams, distribution, product specialists, and other internal departments.

• Assist partners in engaging with TAC and escalating technical concerns.

• Foster partner independence and pinpoint high-potential partners for development.

• Address partner and technical challenges using expertise and independent judgment.

• Lead partner development initiatives, technical enablement programs, and opportunity-centric projects.

• Stay informed on HPE Networking trends, including AI-driven operations, automation, and cloud-managed networking.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.

• Over 3 years of experience in networking systems engineering.

• Practical experience in designing, deploying, or supporting enterprise campus, branch, and data center networks.

• Experience working with channel partners, resellers, or distributors.

• Proven experience in conducting technical discovery, creating solution designs, and delivering demos or proofs of concept.

• Strong understanding of Layer 2 and Layer 3 switching, VLANs, spanning tree, link aggregation, OSPF, and BGP.

• Experience in enterprise wireless design, including RF fundamentals, site surveys, roaming, and Wi-Fi 6, 6E, and 7.

• Working knowledge of routing, SD-WAN, and branch connectivity.

• Understanding of network security and access control, including 802.1X, RADIUS, NAC, segmentation, firewall concepts, SASE, and zero trust.

• Familiarity with cloud-managed networking and AI-driven operations platforms such as HPE Aruba Networking Central or Juniper Mist.

• Ability to size solutions accurately, create precise bills of materials, and produce usable design documentation.

• Industry certifications are preferred; must be willing to obtain them within the first year.

• HPE Aruba Networking Associate certification or higher.

• Juniper Networks JNCIA or higher, Cisco CCNA or higher, or CWNA/CWDP for wireless are among the relevant certifications.

• Comfortable presenting to engineers, IT directors, and business owners.

🏝️ Benefits

• Comprehensive benefits that support physical, financial, and emotional wellbeing.

• Continuous training and certification opportunities.

• Programs for personal and professional development.

• Flexibility to accommodate work and personal needs.

• An inclusive and accessible workplace.

• Employee benefits provided through HPE’s US benefits program.