Inside Channel Systems Engineer

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Enhance the technical expertise and sales preparedness of smaller channel partners.

• Provide remote technical presales assistance throughout the lifecycle of opportunities.

• Evaluate opportunities and aid in discovery, architecture, product selection, sizing, and configuration.

• Analyze solution designs, bills of materials, and technical proposals.

• Instruct partners on how to create bills of materials, configurations, and reference designs.

• Address inquiries regarding SKUs, licensing, ordering, and access to remote demonstration and lab environments.

• Conduct webinars, demonstrations, workshops, office hours, and enablement sessions.

• Assist partners in positioning HPE Networking against competitive offerings.

• Support customer presentations, demonstrations, and proofs of concept.

• Identify gaps in partner capabilities and suggest training and certification paths.

• Create reusable technical resources, reference designs, and best practices.

• Connect partners with distribution and internal HPE resources.

• Collaborate with Partner Account Managers, channel sales, distribution, product specialists, and internal teams.

• Aid partners in engaging TAC and escalating technical issues.

• Foster partner independence and their ability to generate and close opportunities.

• Identify high-potential partners for deeper development and investment.

• Engage through phone, video, digital collaboration, webinars, and scalable programs.

• Resolve partner and technical challenges using subject-matter expertise and independent judgment.

• Lead partner development initiatives, technical enablement programs, and opportunity-focused projects.

• Stay updated on HPE Networking products and trends, including AI-driven operations, automation, and cloud-managed networking.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.

• Over 3 years of experience in networking systems engineering, preferably in a presales, sales engineering, or partner-facing role.

• Practical experience in designing, deploying, or supporting enterprise campus, branch, and data center networks.

• Experience collaborating with channel partners, resellers, or distributors.

• Preferred experience supporting partners who sell to commercial and SLED customers.

• Proven experience in conducting technical discovery, developing solution designs, and delivering demos or proofs of concept.

• Comfortable presenting to engineers, IT directors, and business owners.

• Strong understanding of Layer 2 and Layer 3 switching, VLANs, spanning tree, link aggregation, OSPF, and BGP.

• Experience in enterprise wireless design, including RF fundamentals, site surveys, roaming, and Wi-Fi 6, 6E, and 7.

• Familiarity with routing, SD-WAN, and branch connectivity.

• Knowledge of network security and access control, including 802.1X, RADIUS, NAC, segmentation, firewall concepts, SASE, and zero trust.

• Experience with cloud-managed networking and AI-driven operations platforms like HPE Aruba Networking Central or Juniper Mist.

• Ability to size solutions, create accurate bills of materials, and produce usable design documentation.

• Industry certifications are preferred; a willingness to obtain them within the first year is required.

• HPE Aruba Networking Associate certification or higher.

• Juniper Networks JNCIA or higher.

• Cisco CCNA or higher.

• CWNA or CWDP for wireless.

• Security certification, such as CompTIA Security+, is a plus.

🏝️ Benefits

• Comprehensive health and wellbeing benefits for team members and their families.

• Opportunities for personal and professional development.

• Continuous training and certification support.

• Flexible management of work and personal needs.

• An inclusive and accessible workplace.

• Disability accommodations available during the application or interview process.