Innovation Delivery Manager

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Develop detailed and actionable plans for launch strategies, complete with timelines, workstreams, milestones, and key deliverables.

• Define, allocate, and monitor tasks across all departments.

• Act as the central communication and alignment hub for the innovation leadership team.

• Facilitate communication between Product, Engineering, Marketing, Sales, Finance, Customer Success, and Operations.

• Ensure that the cross-functional team remains accountable for clarity and deadlines.

• Identify dependencies, organize workflows, highlight risks, escalate and resolve obstacles, and ensure completion.

• Maintain an up-to-date overview of the launch status and progress on milestones.

• Oversee the launch operating rhythm, which includes weekly workstream meetings, cross-functional syncs, and readiness assessments.

• Monitor launch readiness in areas such as sales enablement, marketing content, pricing and packaging, onboarding, and customer support.

• Lead post-launch stabilization by tracking early adoption, collecting feedback, addressing gaps, and ensuring visibility of results.

• Provide analysis, research, and mapping of dependencies for new growth initiatives.

• Contribute to the development of commercialization strategies and launch models as the business expands.

• Assist with executive reviews, steering committees, and discussions regarding investments.

⛳️ Requirements

• 5+ years of proven experience in program management, go-to-market execution, product commercialization, or operations.

• Ideally, experience in guiding a product through its entire lifecycle from conception to scaling.

• Demonstrated success in creating processes, operating models, or launch frameworks from the ground up and scaling them across teams or organizations.

• Strong skills in managing cross-functional stakeholder relationships.

• Capability to align and influence senior leaders, peer teams, and direct reports without direct authority over all individuals.

• Ability to operate effectively in ambiguous and fast-paced environments.

• Skill in synthesizing complex information and making informed decisions despite incomplete data.

• History of delivering results on time and to a high standard.

• Ability to break down strategic objectives into actionable plans and hold teams accountable for achieving milestones.

• Experience in SaaS, LegalTech, or rapidly evolving technology sectors is highly desirable.

• A genuine interest in the impact of AI on professional work is a significant advantage.

🏝️ Benefits

• Flexible work arrangements, including the option to work remotely for up to 8 weeks per year.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings plans.

• Tuition reimbursement opportunities.

• Employee incentive programs.

• Resources for mental, physical, and financial wellbeing.

• Two paid volunteer days off each year.

• Comprehensive health, dental, vision, disability, and life insurance programs.

• Competitive 401(k) plan with company matching.

• Paid sick and safe time off.

• Paid holidays, including two dedicated mental health days off.

• Parental leave options.

• Sabbatical leave availability.

• Optional insurance for hospital, accident, and sickness.

• Optional life and AD&D insurance.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement initiatives.

• Employee Assistance Program.

• Group Legal Identity Theft Protection benefit.

• Access to a 529 Plan.

• Commuter benefits.

• Support for Adoption & Surrogacy.

• Employee Stock Purchase Plan.

• Annual Bonus opportunities based on enterprise and individual performance may be available.