Infrastructure Analyst – Generalist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and manage both physical and virtual server environments.

• Handle Windows and Linux operating systems.

• Administer storage solutions, backup systems, and data recovery processes.

• Monitor and provide support for network infrastructure, including switches, routers, firewalls, and communication links.

• Assist in managing access, user, and information security policies.

• Identify, analyze, and resolve issues related to infrastructure incidents.

• Implement enhancements to guarantee high availability, performance, and security across all environments.

• Contribute to expansion, modernization, and digital transformation initiatives.

• Document procedures, processes, and configuration settings for the environment.

• Collaborate with IT vendors and service providers.

• Engage in defining and implementing best practices for information security and governance.

• Execute preventive and corrective monitoring routines for technology environments.

⛳️ Requirements

• Bachelor's degree completed or currently pursuing in Computer Science, Information Systems, Computer Engineering, Information Technology, or a related discipline.

• Experience with administering Windows Server and Linux environments.

• Familiarity with virtualization technologies such as VMware, Hyper-V, or similar.

• Understanding of TCP/IP, DNS, DHCP, VPN, and firewall technologies.

• Proficient in Active Directory and Microsoft 365.

• Knowledge of backup and disaster recovery strategies.

• Experience in managing storage and monitoring environments.

• Awareness of information security principles.

• Familiarity with cloud services including Azure, AWS, or Google Cloud is an advantage.

• Knowledge of infrastructure monitoring and management tools.

• Strong analytical and problem-solving abilities.

• Excellent organizational skills and attention to detail.

• Ability to prioritize tasks and work with a sense of urgency.

• Strong communication and interpersonal skills.

• Proactive attitude and ownership mentality.

• Team-oriented collaboration skills.

• Adaptability and commitment to continuous learning.

• Certifications from Microsoft, Cisco, VMware, or cloud providers are advantageous.

• Experience in automating routine tasks utilizing PowerShell, Shell scripting, or similar technologies is a plus.

• Familiarity with Brazil's LGPD and best practices in information security is a plus.

• Experience in hybrid environments (both on-premises and cloud) is desirable.

🏝️ Benefits

• Encouragement to participate in training programs, industry events, certification programs, and learning tracks.

• Monthly credits for food and meal expenses provided through a Flash Card.

• Corporate health insurance available after permanent employment.

• Dental insurance with no monthly premium after permanent employment.

• A career and professional development plan.

• Performance management policies, including goal setting, regular feedback, and opportunities for professional growth.

• Galácticos credits for access to the R2D2 refrigerator, stocked with beverages.

• Company-sponsored life insurance.

• Semiannual performance bonus program based on individual performance and departmental metrics, available after permanent employment.

• Access to the Qulture.Rocks platform for continuous feedback, goal and OKR management, individual development plans, recognition, praise, priority alignment, and tracking of professional growth.