Information Scientist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate the current knowledge base to pinpoint deficiencies in content structure, consistency, duplication, metadata, and searchability.

• Perform a baseline evaluation of 100–200 pilot articles to assess content quality, accuracy, currency, readability, and tagging practices.

• Examine search logs and user behavior to uncover issues with search relevance, zero-result queries, and discrepancies between user terminology and available content.

• Create taxonomy and metadata frameworks, including hierarchies, controlled vocabularies, synonyms, tagging guidelines, and audience-specific content classification.

• Establish content structuring guidelines and search optimization specifications for keyword, semantic, and AI-driven knowledge retrieval.

• Collaborate with the Senior PS Consultant to set content quality standards, lifecycle rules, review processes, and ownership guidelines.

• Aid in proofs of concept by assessing taxonomy and search capabilities, evaluating AI retrieval quality, and documenting recommendations and guidelines for the client’s content team.

⛳️ Requirements

• Over 5 years of experience in information science, taxonomy design, metadata modeling, information architecture, or enterprise search.

• Proven experience in designing taxonomies and metadata models for enterprise or digital content settings.

• Hands-on experience in analyzing search behavior, enhancing content findability, and establishing search optimization criteria.

• Background in structuring or preparing content for AI-powered search, knowledge retrieval, or virtual agents.

• Knowledge of the impact of content structure, metadata, and information architecture on AI-driven search and knowledge retrieval.

• Excellent analytical and communication skills, with the capability to convert findings into actionable recommendations.

• Must be eligible to obtain and maintain a Government of Canada security clearance.

🏝️ Benefits

• Comprehensive compensation and benefits package.

• Health insurance.

• Language courses.

• Relocation program.

• Professional development opportunities.

• Certification programs.

• Mentorship and talent investment programs.

• Internal mobility opportunities.

• Internship opportunities.

• Collaborate on impactful projects for top global clients.

• Inclusive and supportive work environment.

• Open communication.

• Regular team-building company social events.