Information Architect

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Foster robust relationships with team members, governmental and corporate stakeholders, as well as program management.

• Lead collaborative efforts across different functions with team members and leaders.

• Navigate through unclear requirements and environments to ensure successful project delivery.

• Plan, execute, analyze, and disseminate research based on the inquiries, needs, and objectives of the team.

• Prioritize research initiatives according to team requirements, goals, and research capabilities.

• Organize and facilitate collaboration among researchers, product team members, and stakeholders.

• Influence and articulate the research strategy for the program.

• Mentor and coach researchers, offering constructive feedback that promotes growth within the research field.

• Engage in evaluating candidate homework tasks and conducting panel interviews.

• Identify risks, communicate them to leadership, and propose strategies to mitigate identified risks.

• Manage the research scope and the development of recommendations, effectively communicating results to both internal and external stakeholders.

• Contribute to the planning, execution, and synthesis of research efforts.

• Uphold and interpret VA.gov information architecture and design component standards.

• Assist product teams in applying IA standards and determine appropriate moments to engage the Content & Information Architecture team.

• Evaluate IA structures, navigation elements, and content hierarchy for clarity, predictability, usability, and adherence to documented decisions.

• Identify and document structural challenges and their severity.

• Participate in governance checkpoints and assess product readiness and structural consistency.

• Highlight systemic IA issues and contribute to governance initiatives, research, process enhancements, documentation, and guidance materials.

⛳️ Requirements

• Bachelor’s degree with over 7 years of relevant experience.

• Relevant experience can be considered in lieu of formal education.

• Previous experience in mentoring junior-level team members.

• Extensive familiarity with research principles, methodologies, and pertinent technologies.

• Strong comprehension of adjacent disciplines and the impact of research work on product, program, and business objectives.

🏝️ Benefits

• Company-subsidized health, dental, and vision insurance.

• Flexible paid time off (PTO).

• 401K plan with employer matching contributions.

• Paid parental leave after one year of employment.

• Employee Assistance Program.