Information Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a seasoned individual contributor within a collaborative team environment.

• Assist the team in achieving scope, schedule, and delivery objectives with minimal supervision.

• Contribute to the long-term objectives of the program and the development of its research strategy.

• Serve as the primary lead for the discipline while engaging with stakeholders.

• Foster relationships with team members, government representatives, company stakeholders, and program management.

• Drive cross-functional initiatives.

• Navigate unclear requirements and environments to ensure successful outcomes.

• Plan, execute, analyze, and disseminate research findings.

• Prioritize research projects based on team requirements, strategic goals, and research capacity.

• Organize and facilitate collaboration among researchers, product team members, and stakeholders.

• Influence and articulate the research strategy for the program.

• Provide coaching and mentorship to researchers.

• Engage in evaluating candidate homework assignments and participating in panel interviews.

• Identify potential risks, communicate them to leadership, and recommend mitigation strategies.

• Oversee the research scope and the development of actionable recommendations.

• Present research outcomes to both internal and external stakeholders.

• Contribute to the planning, execution, and synthesis of research initiatives.

• Uphold and interpret the VA.gov information architecture and design component standards.

• Assist product teams in applying IA standards and determine when to involve the Content & Information Architecture team.

• Review information architecture structures, navigation components, and content hierarchy.

• Identify and document structural issues along with their severity levels.

• Participate in governance checkpoints and provide an IA perspective on product readiness.

• Bring attention to systemic IA issues and contribute to the continuous feedback loop for standards.

• Engage in governance initiatives, research on the effectiveness of the Collaboration Cycle, process improvements in sprint-based environments, and updates to documentation.

⛳️ Requirements

• Bachelor’s degree and 7+ years of relevant experience.

• Relevant years of experience may be considered in lieu of formal education.

• Previous experience in mentoring junior-level team members.

• Extensive knowledge of research principles, methodologies, and applicable technologies.

• Strong comprehension of related disciplines and the impact of research on product, program, and business objectives.

🏝️ Benefits

• Company-subsidized health, dental, and vision insurance.

• Flexible paid time off (PTO).

• 401K plan with employer matching contributions.

• Paid parental leave after one year of employment.

• Employee Assistance Program.