Industry Solutions Architect – Life Sciences

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with Client Partners on Named Account initiatives throughout the sales process.

• Take ownership of detailed scoping and estimation for Enterprise programs and projects, ensuring alignment with the SOW and IWO.

• Serve as the Voice of Healthcare & Life Sciences for prospects, clients, and TCS colleagues.

• Represent Coastal at key industry events such as HIMSS, HLTH, and Dreamforce HLS tracks.

• Co-create HLS perspectives and account strategies with TCS Client Partners and technical teams.

• Lead Advisory / True North engagements that necessitate comprehensive industry-led discovery.

• Assist with Enterprise RFP responses by providing technical scoping, regulatory/compliance insights, and HLS-specific winning themes.

• Conduct competitive analyses that position Coastal's Salesforce/Snowflake integration capabilities against HLS alternatives.

• Educate and empower Client Partners and Deal Operations regarding the nuances of HLS sub-verticals.

• Contribute to collaborative GTM content, strategies, and marketing materials alongside TCS.

• Engage with Salesforce HLS and Snowflake ecosystem contacts to facilitate opportunities and joint endeavors.

• Transition to the embedded delivery team as Enterprise programs are finalized, carrying forward account and technical context.

• Travel as necessary to support Enterprise sales cycles and collaborative TCS pursuits through closure.

⛳️ Requirements

• Over 8 years of consulting experience in delivery leadership related to iterative software development.

• Extensive Salesforce experience is required, particularly in Health Cloud or Life Sciences Cloud.

• Strong preference for candidates with Snowflake experience.

• At least 5 years of sales or pre-sales / solutions engineering experience.

• Ideally, experience in a systems integrator (SI), channel, or partner-aligned selling environment.

• Proven ability to scope and estimate intricate enterprise health programs from the ground up, with a history of accurate scoping compared to actual efforts delivered.

• In-depth expertise in Healthcare & Life Sciences (HLS) across Payer, Provider, Pharma, MedTech, and Biotech sectors.

• Familiarity with HLS data models, FHIR, HL7, HIPAA, HITRUST, GxP compliance, and health system/EHR/ERP integrations.

• Commitment to fostering long-term relationships with healthcare enterprise clients and TCS colleagues.

• A consultative approach and dedication to continuous learning in a dynamic, cross-entity (Coastal/TCS) setting.

• Understanding of Salesforce Health Cloud, Data Cloud, MuleSoft, Tableau, Slack, and the Snowflake Healthcare Data Cloud ecosystem.

• Exceptional communication abilities to translate business and clinical/patient engagement needs into scoped technical solutions.

• Capability to multitask in a fast-paced, high-pressure Enterprise sales environment.

• Strong customer focus and results-driven mindset regarding pre-sales and delivery outcomes.

• Ability to analyze and interpret clinical, operational, or commercial health data.

• Must possess full-time permanent US work authorization.

• Preferred experience in leading digital transformation, patient/member experience modernization, or large-scale change management within significant or matrixed healthcare or life sciences enterprises.

• Understanding of AI, including Agentforce, predictive analytics, and clinical workflow assistance, as they apply to Salesforce and Snowflake solution design is preferred.

• Previous experience working within or alongside an SI partner model, ideally TCS or a comparable global SI, is preferred.

• Ability to engage and inspire peers in a matrixed, pod-based team structure is preferred.

• A Bachelor's degree is preferred, or equivalent experience is acceptable.

🏝️ Benefits

• Flexible working hours prioritizing a life-work balance (in that order!).

• Option for remote work flexibility.

• Unlimited Paid Time Off (RTO).

• 401K plan with Company Match.

• Comprehensive Medical, Vision, & Dental coverage.

• Competitive quarterly bonus opportunities.

• Reimbursements for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and cultural activities, both virtual and in-person, including Lunch and Learn sessions, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• Open-door leadership policy providing access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career support.

• A culture of trust, transparency, and respect across all levels of the organization.