In-Home Sales Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Identify customer needs and provide solutions utilizing Lowe’s products or services.

• Acquire in-depth knowledge of product offerings to advise clients effectively.

• Achieve sales objectives consistently.

• Cultivate relationships within the designated territory through store and regional engagement.

• Deliver customer service in alignment with Lowe’s policies, procedures, and programs.

• Address inquiries from customers and employees, guiding them through their projects.

• Communicate information regarding stock, special-order merchandise, features, benefits, applications, and warranty details.

• Develop client relationships and evaluate client needs by asking qualifying questions.

• Address client objections and comprehend project outcomes.

• Capture precise measurements, verify product selections, review subsequent steps, and arrange follow-up commitments.

• Reach out to undecided clients during promotional events.

• Confirm appointments 24 hours in advance.

• Prepare for meetings by organizing calls, products, and activities.

• Collaborate with contractors and installers to quote, sell, and ensure the accuracy of jobs.

• Maintain a current and active appointment calendar.

• Provide comprehensive updates to the Services Territory Sales Manager during one-on-one meetings.

• Deliver paperwork and project details to the relevant store.

• Keep project folders organized and complete contracts, pricing worksheets, and proposal documentation following policy.

• Organize samples, collateral, forms, and documentation for client presentations.

• Adhere to safety precautions when visiting customer locations and comply with store safety protocols.

• Frequently travel between customer sites.

⛳️ Requirements

• High School diploma or GED with 1-2 years of residential construction experience (such as home building or renovations) OR face-to-face sales experience (as an alternative to experience as a Lowe's Sales Specialist).

• Possess a valid driver's license, reliable transportation, and the capability to pass MVR screening per company standards.

• If mandated by state or local law, must obtain the necessary salesperson license or pass the required licensing exam within sixty (60) days of employment commencement.

• Preferably 1-2 years of experience using Lowe’s or comparable selling CRM systems.

• Preferably 1-2 years of in-home or commission-based sales experience.

• Must be available to work flexible hours from Tuesday to Saturday.

🏝️ Benefits

• 401k with up to a 4.25% match.

• Discounted Employee Stock Purchase Plan (15% discount off the strike price).

• Tuition-Free Education.

• 10-week Maternity/Parental Leave.

• 10% Associate Discount.

• Health, Dental, and Vision insurance.

• Life and Disability insurance.

• Paid time off based on role, tenure, and location, including vacation, holidays, sick, and volunteer time.

• Flexible spending and health savings accounts.

• 401(k) Retirement account with company match.

• Employee Assistance Program offering concierge, work/life services, and no-cost counseling.

• Educational support programs, including tuition assistance and trade skills scholarships.

• Business Travel Accident insurance.

• Maternity and Parental leave.

• Adoption assistance.

• Lowe's Associate Discount and extensive discount platform.

• Additional discretionary benefits, including annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.

• Opportunities for learning and development.