Implementation Project Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Supervise and facilitate the integration of processes for clients into EnableComp’s product offerings.

• Oversee activities related to the implementation of new clients and internal projects.

• Plan, implement, and coordinate activities for client onboarding.

• Manage timelines and deliverables for implementations.

• Set and oversee client expectations.

• Maintain regular communication with clients and internal stakeholders.

• Address critical issues as they arise.

• Assist in implementing core service offerings, data integration, and gathering requirements.

• Review project status and action items with clients to resolve any issues.

• Consult on and determine solutions for client-specific needs.

• Coordinate tasks within the internal team related to client implementations.

• Effectively manage changes.

• Keep real-time project status updated using online project management tools.

• Establish and manage tight timelines while addressing critical-path items and deadlines.

• Provide management and Operations stakeholders with weekly/monthly reports and forecasts.

• Undertake additional duties as necessary.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• An advanced degree is preferred.

• A minimum of 4 years of experience in implementation and/or technical project management within a healthcare environment.

• Previous experience in a physician office setting, with an understanding of workflow and processes, is advantageous.

• Extensive knowledge of payer or provider-based healthcare data sets is essential.

• Experience with project management tools is required.

• Technical proficiency in project portfolio management tools, support ticketing software, Apple technology, and cloud-based document sharing systems.

• In-depth knowledge of medical terminology is required.

• A combination of education and experience equivalent to the requirements will also be considered.

• Strong computer skills and proficiency in basic office applications, including MS Office (Word, Excel, and Outlook).

• Consistent and predictable attendance is necessary.

• Capability to collaborate with various levels of clinical personnel, including providers.

• Ability to thrive in a fast-paced and dynamic work environment.

• Collaborative, customer-oriented, and capable of delivering visible value.

• Strong organizational skills from planning through to execution of tasks and projects.

• Extensive experience in project coordination.

• Process-oriented with the ability to successfully drive projects to completion.

• Proven skills in conflict resolution and problem-solving.

• Ability to work both independently and as part of a team.

• Excellent communication and client-facing abilities.

• Outstanding organizational skills.

• Technical aptitude is necessary.

• Willingness to travel 0–10%.

🏝️ Benefits

• Opportunities for professional growth and development.

• Access to tools, resources, and support for career advancement.

• A flexible, family-friendly work environment.

• Emphasis on work-life balance and a culture focused on enjoyment.

• Commitment to equal opportunity employment.