Implementation Manager – Data Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive launches of pharmacy claims-level and physician-level data integrations, managing the process from requirements gathering through testing, go-live, and transition.

• Utilize expertise in claims data to comprehend sources, structures, specifications, matching criteria, business rules, and downstream applications.

• Convert intricate data requirements into straightforward implementation plans.

• Collaborate with Product, Data Engineering, Data Analytics, Legal, Privacy, Client Success, and Sales teams to provide scalable data solutions.

• Coordinate efforts among internal teams and external partners, ensuring dependencies are tracked, decisions are documented, and launches are advanced.

• Address and resolve urgent data issues while effectively communicating status updates.

• Balance standardized data specifications and scalable processes with tailored client needs.

• Manage data-sharing requirements and contractual workflows in conjunction with Legal, Privacy, and Data Security teams.

• Lead process enhancements, documentation, templates, and best practices to minimize time to launch feeds.

• Review contractual agreements for data sharing between involved parties.

• Develop visual examples, workflows, and launch documentation to facilitate stakeholder alignment.

• Collaborate with post-launch teams regarding handoff, KPIs, and continuous data optimization.

⛳️ Requirements

• Extensive expertise in pharmacy claims-level data, with professional experience in pharmacy workflows, claim adjudication, patient affordability, access programs, or healthcare analytics.

• Experience with physician-level data (PLD).

• 3–5+ years of professional experience in technical project or program management, implementation, technical operations, or a related role.

• Proven experience in leading external-facing technical implementations, data integrations, or client-facing data solutions from the requirements stage to launch.

• Capability to convert business and client objectives into clear technical requirements, data specifications, workflows, and execution plans.

• Knowledge of data integration protocols (SFTP, S3), encryption, data transfers, file specifications, and integration testing.

• Strong ability to interpret and communicate data requirements, identify gaps or inconsistencies, and work with technical teams to achieve resolution.

• Excellent project management skills, encompassing milestone planning, dependency and risk management, issue tracking, stakeholder coordination, and status reporting.

• Proficient written and verbal communication skills.

• Ability to independently drive initiatives in an ambiguous environment while collaborating with cross-functional teams and external partners.

• Familiarity with tools such as Jira, Asana, Confluence, Slack, TaskRay, and Google Workspace.

• Adherence to company safety and security policies and procedures.

• Alertness to potential security threats and proactive communication with the Security Team.

🏝️ Benefits

• Annual cash bonuses or commissions.

• Annual equity grants.

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Employee Stock Purchase Plan (ESPP).

• Unlimited vacation policy.

• 13 paid holidays.

• 72 hours of paid sick leave.

• Programs for mental and financial wellness.

• Fertility assistance benefits.

• Generous parental leave policy.

• Pet insurance coverage.

• Supplemental life insurance for you and your dependents.

• Company-paid short-term and long-term disability coverage.

• Reasonable accommodations available for candidates with disabilities.