This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete implementation process for a portfolio of districts, encompassing platform onboarding, data ingestion, configuration of supplementary modules, training, change management, communication, and ongoing project management.

• Facilitate kickoff meetings and project alignment sessions with district stakeholders, defining ownership structures, rollout timelines, and measurable success criteria.

• Create phased implementation strategies customized for each district's purchased modules, grade levels served, and state compliance mandates.

• Conduct training sessions with district champions.

• Travel 20–25%, especially during the back-to-school period.

• Maintain an implementation tracker for each district using Gainsight and Salesforce.

• Lead regular check-in calls with district champions and executive sponsors.

• Proactively identify risks that may affect launch timelines and escalate to the Director of Implementations as necessary.

⛳️ Requirements

• A minimum of 3 years of experience in implementation, customer success, project management, or a client-facing role, ideally within K-12 EdTech or education services.

• Demonstrated ability to manage multiple complex projects concurrently across various clients, timelines, and configurations.

• Outstanding written and verbal communication skills.

• Comfortable presenting to district leadership and composing clear, action-oriented follow-ups.

• Highly organized and detail-oriented, with the capability to establish consistent processes across a diverse client portfolio.