Implementation Consultant – Housing

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide expert advice on the implementation of NEC Housing system modules, specifically focusing on Allocations and Housing Advice/Homelessness.

• Emphasize system configuration and development.

• Conduct engaging and effective training sessions, both remotely and occasionally on-site, for customers and internal teams.

• Offer guidance and best practices to existing NEC Housing clients.

• Ensure that consultancy and training efforts receive positive feedback from customers.

• Develop and maintain training courses, user manuals, and solution design documents.

• Collaborate with clients via Teams, including the provision of recorded training sessions.

• Tailor delivery methods to suit various audiences.

• Keep abreast of advancements in Social Housing Management, integrating them into training and consultancy services.

• Shadow experienced consultants and assist with tasks before independently managing end-to-end customer projects.

• Be available for occasional travel within the UK to customer or company locations.

⛳️ Requirements

• Extensive knowledge of Allocations and Homelessness processes utilizing Housing Management Software.

• Proven experience in deploying Housing Management Systems or modules, with a strong focus on configuration and development.

• Established capability to provide high-quality training and consultancy services, receiving positive feedback from a range of audiences.

• Excellent communication and presentation skills, with the ability to distill complex ideas for end users.

• Expertise in creating and maintaining training resources, including courses and solution design documents.

• Capacity to manage several projects once familiar with our system.

• Experience in creating, configuring, and deploying additional NEC Housing system modules is desirable.

• Knowledge of adult learning principles and best practices in training delivery is desirable.

• Must have the right to work and travel within the UK; documentary evidence is required.

• Successful completion of vetting, references, and occupational health checks is necessary.

• A DBS check may be required based on the role's specifics.

🏝️ Benefits

• Private Medical Cover sponsored by NEC for Employees (with the option to include family members at an extra cost).

• 25 days of paid vacation with the opportunity to buy/sell days (FTE).

• Life assurance cover at 4 times the basic salary funded by NEC (with the option to increase coverage at an additional cost).

• A Group Pension Plan with excellent employer contributions up to a maximum of 8.5%.

• A variety of flexible benefits to meet your unique needs.

• Complimentary access to LinkedIn Learning, featuring over 15,000 courses.

• Support and time dedicated to enhancing your skillset and knowledge of the system.