Implementation Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee client implementation projects from the initial point-of-sale to a fully operational live product.

• Serve as the main project manager throughout the entire implementation lifecycle.

• Facilitate discovery sessions to outline procurement and financial processes and design optimized workflows in Precoro.

• Manage timelines, deliverables, technical alignment, and client data migration during the implementation.

• Ensure internal teams and client stakeholders remain aligned with deadlines, risks, and technical dependencies.

• Conduct interactive product workshops and onboarding sprints for client stakeholders.

• Develop deployment playbooks, configuration guides, and concise workflow videos.

• Collaborate with Sales, Product, and QA teams to address blockers and translate client feedback into product enhancements.

• Master the platform logic and independently guide onboarding projects from initiation to deployment.

• Identify gaps in client processes, engineer solutions, and create scalable deployment resources.

⛳️ Requirements

• Advanced proficiency in English, both written and spoken, for engaging in complex business negotiations daily.

• Demonstrated ability to manage multiple concurrent projects, meet deadlines, and control scope creep.

• Extensive experience with Excel/Google Sheets for structuring, validating, and mapping client metrics and data.

• Capability to address user resistance, simplify intricate system logic, and guide corporate clients through process changes.

• A strong sense of curiosity and ownership in reverse-engineering technical issues while liaising with engineering teams on API/integration setups.

• Nice to have: experience in managing software implementation or onboarding processes for clients in the US, UK, or Europe.

• Nice to have: a foundational understanding of finance, accounting, or procurement operations.

• Nice to have: familiarity with B2B SaaS, ERP systems like NetSuite, QuickBooks, or Xero, or complex CRM platforms.

• Nice to have: an academic background in economics, finance, management, or other related technical fields.

🏝️ Benefits

• Reimbursement for professional development through courses, lectures, and more.

• Flexible working hours.

• 26 days off each year (15 vacation days + 11 public holidays).

• Medical insurance provided after six months of employment.

• Unlimited sick leave without the necessity of a medical certificate.

• Pet-friendly offices located in Kyiv.

• Trust-based management style without micromanagement.

• A supportive, transparent, and honest team culture.

• A three-month trial period.